Top 10 Harris Group Hotels

Overall it was a pleasant stay. Everything was good, except need a little bit improvement on the cleanliness. I found hair on the carpet which indicatec that the housekeeper did not clean the room floor thouroughly. What I like most was the location which attached to the shopping mall by a linked bridge and variety of breakfast spread.

How was the service? the service tip top! thanks to Mr Rafizan, the manager at customer services. Great view, good room. but the only thing is the toilet is too slippery, not safe for kids, pregnant mommies & senior citizen (as I bring my little kids). Even adult like us also many time almost fall down. What about the facilities? the facilities is good. the kids club got no aircond, only fan. quite congested. Did you enjoy the food? dinner buffet is good and have many choices. But my family had a bad experience on the breakfast. the egg for nasi lemak was spoiled and the roti canai tasted was weird with bitter taste.

best suited for families, highly encouraged to vacation here

Overall, we had a great experience with the DoubleTree by Hilton Shah Alam branch, staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and modern. The hotel near Central i-City mall, a short walk from i-City Theme Park, WaterWorld, and SnoWalk. My kid has a very enjoyable. They were extremely accommodating and allowed us to check in early before 3pm. So this was a big plus. Tosca Italian Trattoria sevice was excellent, a big thanks to Mr. Fareez the outlet Manager for the wonderful great service to us, family and i had a great time there. Would definitely big recommend friends there.

Great..Interesting view at night..colorful..close to public facilities..2 times can sit in this apartment...tq