Top 10 Hattrick Hotels

Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER

InterContinental Hotel Athenee Palace in Bucharest stands as an epitome of luxury and refined hospitality, offering a stay that is brimming with elegance, comfort, and impeccable service. My experience at this hotel was marked by grandeur, enveloped in a historic charm that resonates with the vibrant spirit of Bucharest. From my arrival, the staff exhibited unparalleled professionalism and warmth, making the check-in process a breeze and ensuring every request was addressed with meticulous attention. The genuine dedication to guest satisfaction was a constant theme throughout my stay, creating an ambiance of hospitality and warmth. The room was a sanctuary of luxury and tranquility, adorned with tasteful décor and equipped with state-of-the-art amenities. The meticulous maintenance and immaculate cleanliness highlighted the hotel’s commitment to excellence, providing a serene retreat from the lively energy of Bucharest. The gastronomic offerings at the hotel were a culinary voyage, showcasing a diverse palette of flavors ranging from traditional Romanian to international cuisine. Every dish was a celebration of taste, beautifully presented, and the elegant dining setting enhanced the overall culinary experience. The hotel’s prestigious location in the heart of Bucharest is a substantial advantage, offering immediate access to a plethora of cultural sites, entertainment venues, and exquisite dining options, allowing guests to explore the multifaceted charm of the city with ease. In conclusion, InterContinental Hotel Athenee Palace Bucharest emerges as a distinguished enclave of luxury and cultural richness, blending opulent accommodations, gastronomic excellence, and unrivaled service. For anyone seeking to immerse themselves in the splendor and vibrancy of Bucharest while indulging in lavish comfort, this hotel is a quintessential choice.

This hotel is super nice and a very chic place to stay. Fun to have a drink in the lobby and to have breakfast inside the restaurant. The rooms are very spacious they have like three separate rooms and they have a beautiful balcony overlooking the property. Staff was flawless hotel was very upscale. The only problem I have with this hotel is that the pool is very very small and I like to luxury ate and of huge swimming pool when I am on vacation and the pool here very small maybe only suitable for children or for someone who doesn't like to swim laps. I never took a dip in the pool and I changed hotels because I wanted a spa / swimming pool hot tub amenity for my vacation. If you were not into pools then this is the perfect place to stay. I got this room for $100 a night and that is truly a steal.

Best experience all the time I travel to Bucharest. Wouldn't choose any other hotel. Special thanks to Raluca Dicu for managing all the time everything at the best quality possible. Feeling already like home. Very nice and friendly staff, everything excellent

I cannot even explain how amazing this hotel was. From the moment we arrived, the staff were wonderful to us. The hotel throughout is beautifully decorated, with a very grand feel. We stayed in the romantic suite, and it was overwhelmingly amazing! The bed was unbelievably comfortable, the furniture in the suite was all unique and of very high quality. We loved the spiral staircase and seating area, with a stunning view of the city. The little details in the room were exceptional - wonderful toiletries, delicious coffee from the machine, and a lovely minibar. Breakfast was incredible. There is a menu to order from, as well as a buffet. Having prosecco with breakfast was a real treat! The service was exceptional and staff took the greatest care of us throughout our stay. The location of the hotel is in a lovely area and there are nice restaurants nearby too. I would highly recommend this hotel and would absolutely love to stay again!

The service attitude is very good. They help me print the itinerary and send it by express. It is very friendly. It is very convenient to eat nearby and can be reached on foot. It is worth recommending.

Hotel room is very good, breakfast is ok. Right next to the casino.

huge lobby , amazing checkin experience, best thing is the staff there is helpful and have empathy for guests . Room: amazing room, clean carpet, the moment you enter the room that decor, cleanliness changes your mood . mattress is comfortable .