Top 10 Hauser Kaibling Hotels

The hotel is located next to the Protestant church in Hallstatt, which can be regarded as the center of the town. The size of the room is good, the tiny balcony can only sit down, but not move the body (the space is too small). It is a surprise to have a bathtub, which is not common in European four-star hotels. The waiter at the front desk is very arrogant (arrogant), and obviously ignores the guests from ************** (this is the key point). It made me very upset, and my attitude towards her was also very bad, and I was very rude to her in English (her English is terrible). The hotel is not allowed to drive in. You have to park your car in any of the parking lots from P1 to P4 in the town, and then walk to the hotel, so you have to pack your luggage in advance. Early breakfast is the general European breakfast level. I believe that people who have been to Europe many times or have life experience will be familiar with it, and they will not have any expectations. This price is obviously overestimated, and the overall cost performance is very low. You can check in at 3 pm, and you have to check out at 11 am, don't ask why.

The hostess, Gabriele, is very responsive and helpful. She was kind enough to help me call a taxi (the taxi driver is also very kind and helpful) from the train station to the property. The check-in was easy and quick. Gabriele gave us very useful tips to explore Hallstatt, such as taking the small local boat. With the guest card there, we enjoyed a little discount for experiences like the salt mining one. The property was very clean, tidy and well furnished. The environment was cozy and quiet. My sister and I missed so much the big big stars we saw at the balcony there. My family had a wonderful stay there and we would like to thank Gabriele, and her beautiful daughter once again, for bringing us such a warm and homely stay plus a rarely found four-leaf clover. We wish we could stay longer. That’s a property you would not regret choosing!

Pleasant stay in Heritage Hotel. Perfect location. The room is big and spacious. The bed is big and comfortable. Breakfast is really good as well. The staff at the reception is really nice and welcoming. Room assigned is on 4th floor, which we could hear footsteps from the room above us at 6 am in the morning. Request for a room on the top floor, 6th floor, if you're a light sleeper like us. The restaurant is really good. We went there for dinner twice during our 3 nights stay in Heritage Hotel. The soup was really good. We ordered the char grilled salmon with pumpkin risotto, really delicious 😋

When I was considering to book a room in this hotel, I was in doubt about it because of some negative reviews that I read. Nevertheless, I decided to book even so, and my experience there was GREAT. I, respectfully, think that many negative comments here are unfair, as I’m going to explain while I give my perceptions about the hotel. Overview: Obertraun is a small city (approx. 800 people). The hotel is in front of the lake with a wonderful view. It provides a very helpful free bus pass to the region (Hallstatt etc). The owner is very helpful and kind. It’s a family business run with much care and respect for the guest. Check in: excellent. The time for check in is between 15:00-19:00. The management of the hotel emailed me telling me this and asking me to tell in advance if I would arrive after 19:00 because they would put the keys in a place where I could pick it. I arrived early, and I saw in the entrance of the hotel a key locker where the late guests can just put a code and pick the key. Moreover, when I booked the room in Expedia, there was also a warning about the time to check in. Therefore, it’s just a matter of the guest pay attention and contact in advance. Mr. Meinrad was very kind and attentive in the check in. Staff: I really don’t understand those who complained. The owner of the hotel is extremely kind and helpful. He was always very patient to help to advise the best places to go in the area. His wife was also very kind. It’s very clear how much they care for the hotel and do their best to receive well the guests. I think that guests also need to analyses themselves before complaining about small things and make a storm in a teacup. Location: the hotel is located in Obertraun which is a neighbor city of Hallstatt. It’s very easy to go to Hallstatt from there, and the hotel provides you free public transport in the region (bus). It is also located in front of the lake and the view is gorgeous! Bear in mind that Obertraun has approximately 800 inhabitants, so don’t go expecting to have a coffee in Starbucks etc. Even though, once again, Mr. Meinrad, very kindly, offered to prepare a coffee in the evening while he was there. There is a restaurant (I think the whole city only has two or three) near the hotel. Breakfast: with all do respect, I think some guests when travel become “breakfast Master chefs”. I always say, is the breakfast better or worst compared to the one that you have in your house? The breakfast was good! Juice, coffee, cappuccino, bread, cheese, ham, yogurt etc. If you want to have a five stars Michelin breakfast you need to be willing to pay for that. In this sense, I didn’t have any problem with the breakfast and the restaurant also has a great view of the lake and the mountains. Room: I stayed in a room with a view to the lake. I read that some other for single doesn’t have private bathroom, but it is told on the website. In my case, the room was cozy, and I liked the bed as well. The bathroom had everything ne