Top 10 haywood mall Hotels

Nice, new-ish hotel about two blocks from the Falls at Reedy Creek trail and directly across the street of the minor league baseball stadium. About five blocks from the main shopping district downtown; an easy stroll. We had a top floor room (8th floor) and was pretty quite overall. You can still hear traffic noise even that high up. The hotel was very clean and well managed. I liked the onsite parking garage included with the room. Don't know if I'll ever get used to paying $300 or so a night for any hotel, but it is what it is. And at least it has a kitchenette. Breakfast was much improved from the time I was there during COVID, which was nothing more than a granola bar and water. I would definitely stay again, even with the price.

Great location, friendly staff, easy check in and out

We stayed here over the July 4th weekend. The hotel is in a great location and within walking distance to most downtown Greenville attractions. It is also co-located with a Residence Inn and was very busy, though the bustle generally didn't affect the service. When we arrived (after the scheduled check-in time of 4pm) our room wasn't ready, but the front desk (a Mr. Randolph) handled the delay professionally and refunded our parking due to the inconvenience. Once we checked in, the room was huge and very well appointed. The only downside to the stay involved the evening valet parking attendant who took 20-30 minutes to get our car despite there only being 2-3 retrieving cars and no guests checking in at the time. (In contrast the morning valet attendant was very quick, less than 5 minutes both times.) Although we didn't say anything, we heard from other guests that they had complained to the hotel management about the valet, and evidently the criticism had come back to him since he was surly when he brought our car and even surlier when we returned it late that evening. Apparently, he also decided to exact some petty revenge (or was absurdly careless) against us (and maybe against other guests who had complained) because the next morning, our bottle of hand sanitizer had mysteriously spilled all over the door console despite having the cap screwed on tightly the night before. Because the valet attendants are contractors rather than employees, there is little the hotel can do about them, but future guests should be forewarned. Otherwise, the hotel itself is great, and we will make this our go-to hotel for future trips to Greenville.

I was pleasantly surprised, especially after having read not so positive previous reviews. We had an end room-which was enormous and clean! Perfect space for two large dogs. We visited the dog run, small, but effective. The bar and common area were welcoming and fun! Unfortunately the lack of basic customer service was severely lacking, especially at check in. The young ladies seemed annoyed that we had dogs, despite this being a dog friendly hotel with rave reviews about all the things they provide for your pets. I asked for dogs beds, they never came. We asked for the doggy welcome bag-they acted like they didn’t know what I was talking about. I will say the bartender was attentive and as well as a gentlemen we encountered in the hall. It was a short stay, and we enjoyed it for the time we had. The location is great with restaurants very close by.

Pulled into the hotel about 6:00 PM. They have valet parking but just next to the hotel's front door is a entrance to the city lot, it is actually under the hotel and is only $7.00 per day. We are Hilton Honor members and booked on their site so check in was a one minute process. Our room was large and clean. Furnishings were up to date and not worn. Bathroom was the same, very clean with good water pressure in the shower. Our room faced the front overlooking the carillon, a tower of bells that play a different melody every hour from 9:00Am to 9:00 PM. Breakfast was complimentary. Waffles, eggs bacon, cereals...standard fare. It was good, and the staff kept everything stocked and clean. Speaking of the staff, everyone we encountered was very nice and accommodating. Really there is nothing negative to report on this property. To top it off it's location was perfect! Just outside the front entrance there were steps next to a waterfall, leading you down to the river walk. And it was a block away from main street and all it's shops and restaurants. And it's price was better than many of the other hotels in the same area. Definitely would stay again!!

T.v. was a little hard to see from the bed in the king rooms

We have stayed at this hotel several times, the location, cleanliness, ease of walking to nearby restaurants and park. Rooms are large, have refrigerator, very clean, nice view. Walter at check in made us feel very welcome. Walter is professional, knowledgeable and efficient and friendly. He makes you feel very welcome. Breakfast is very good, best we have ever had at a Hyatt. Did not get the woman’s name that did breakfast bar on 2/4, 2/5…but she was friendly and kept area clean, everything was fresh and restocked…very attentive to guests. The only complaint we had…not a big deal but all the ladies at front desk on 2/3 and 2/4… might want to smile or acknowledge guests….maybe management could have Walter and dining area staff train them on customer care. Another great weekend at Hyatt Place…thank you!