Elizabethlaan 160, Knokke-Heist, West-Flanders, Belgium
55.6km from Oostende Brugge International Airport
"We stayed at La Reserve last weekend and were impressed with the facilities. Check in was quick and Parking was convenient, although no porter to help with luggage. Our room was on the 5th floor (513) - soundproofing was good so we had a good sleep. Bathroom a bit small but good shower, the sink had a large domed tap which came very low into the small sink (good for not splashing) but you couldn't turn it so anything that you needed water for had to go underneath the spout and my husband broke a glass trying to get water for his tablets. Also the taps were round domes so when you had soap on your hands you couldn't turn the taps on or off without using a towel to help turn them. The loo was separate, just to the left of the entrance door with a glass door that opened outwards and blocked the entrance door. Otherwise bed was very comfortable and linen spotless. We had breakfast in the restaurant as the morning air was a bit chilly to sit outside (although other people did sit outside). There was a good choice of cold cuts of meat, cheese and fruit and a separate station for hot cooked breakfast, usual, eggs, toms, bacon, etc. Waiting staff were quick to clear used plates from the table, so very clean. Only downside of our stay when we returned from dinner in the town on Sunday night at about 23.30 and wanted a bottle of champagne to celebrate, we were told that the bar was closed. There was a separate lounge, which I assumed was the resident's lounge where two people were sitting having drinks but when I queried this with the receptionist I was told that they were "finishing" their drinks, so we went to bed without a nightcap."
"We recently stayed at La Reserve as a party of 23 for a 2 day business meeting. From the very start, Valerie and the events team were extremely helpful, pleasant and accomodating. Everything from the welcome dinner to the end of the meeting ran like clockwork. The food and meeting room was extremely well catered for. My only suggestion would be to have some concealed plug points within the floor as having a caberet style set up with lots of cables trailing around was a little tricky, but only a minor thing. The guest bedrooms were extremely clean, nicely furnished, with very comfortable beds. All the attendees commented on how nice the hotel was. The bar area was very comfortable and stylish and was a great place to gather as a group after dinner for a drink and a chat. All in all I would not hesitate to recommend this as a business or indeed leisure venue. I would very much love to return, but perhaps in the summer months as much of the town was closed in October as would be expected for a seasonal seaside resort."
"Last time I wrote a review, it was 2013. Nothing has changed, it is still extremely good on all sides. And the only confusing point, the lighting system, is still there, as if nobody has found a solution. Imagine that you switch of the lights of your room (not the general switch, just all individual lights). Well you are there for a suprise, because of the 8 to 10 wall outlets, all but one or 2 will still function. So if you connected your celular phones or computers to the wrong ones, you are there for a surprise in the morning, as nothign will have charged during the night. Maybe an information delivered in each room may point out to the wall outlet still working during the night, or a big orange arrow on the one(s) who will not die when the room lights are switched off? But the hotel does not seem to care, as nothing has changed since 2013. It is a unique hotel, including it is the only hotel I know with this kind of problems and this lack of preocupation to inform the guests..... And of course I will come back next year....."