Calle Igualdad Costado De Sec Tec, Holbox, Quintana Roo, Mexico
"Let me start by saying I have traveled extensively all over the world and am very picky on the places that I stay. Ser CasaSandra saved our Holbox family holiday. I originally booked a hotel a few doors down from CasaSandra. Unfortunately it was loud and busy and not the boutique style hotel I was hoping for. The island is quite small so we walked down the road and were able to see all the other hotels. When we walked by CasaSandra we thought what a lovely chic hotel resembling a sort of St. Tropez vibe. From the beach loungers and chaise to the cute entryway and pool. I immediately inquired if they had availability and if I could see any of the rooms. I was shown an adorable ocean/beachfront room on the second floor with two double beds and white washed walls and decor. It was compact but so cute with tons of detail. Unfortunately the room was not available for our full stay. The reception team were so understanding and empathetic to my current situation and tried everything to make it work, promising me that if there was a cancellation I would be made aware, but in the meantime we were welcome as a family to access the hotel beach and pool with a day pass. That night we booked dinner at the hotel and were set on spending the rest of our stay on their beach. Dinner that evening was so amazing. Each course we had was flavorful and just yummy. My husband and 13 year old son and myself agreed we'd eat there every night it was so good. During dinner the Hotel Manager came to greet us and introduce herself as Jacqueline. She remembered seeing me in the office during the day. She too empathized with my situation and invited us to spend the days there. She was truly sincere and friendly and you could tell went the extra mile to put her customers/guests first. She made you feel like you were a guest in her very own home, and we truly did. The next day I headed over to CasaSandra to take their yoga class. It was held in their outdoor yoga shala with an experienced and great instructor. At the end of my yoga class Ava (reception) came up to me to let me know they had just had a cancellation and if we wanted to we could move to their hotel immediately. I was so excited! We immediately walked back to our original hotel and packed up ourselves and teenagers belongings and made our way back to our new home for the rest of our stay. The whole reception team were amazing getting things ready for us and making us feel so welcome. We were given one of their best rooms, a master luxury suite in the garden. It was cozy and quiet and perfect for the 3 of us. It was a well sized and appointed room that had a gorgeous king canopy bed with gorgeous white curtains draping over it, a sofa, a super sized bathroom with huge shower and separate stand up tub as well as a separate water closet. The room also had a separate dining area which we converted to a cozy bedroom for my 13 year old son. We had snacks in the room as well as refreshments and a nespre"
"Short Version: Great value. Wonderful experience. Would stay again and recommend to a friend. This a great boutique hotel. Location Perfect. Far enough from the center of Holbox to be calm, but close enough to quickly walk to bars and restaurants—or bike! Love waking up to water views. And the road is never very busy, so don’t worry about noise. Staff Friendly, attentive, professional, and always happy to help! Their warm welcome—including a freshly made juice—helped us feel at home. And the staff helped us plan some of our adventures and meals. Hotel The hotel is casually sophisticated and will certainly charm any guest. This is a unique boutique hotel that gets everything just right. A cozy seating area in the lobby, covered porches, hammocks, chairs for lounging by the beautiful pool, and even your own cabana by the waves! Plenty of places to nestle in with a good book or sprawl to soak up the sun. Room We opened the door to a white-washed oasis. The big stuff was spot on: comfortable beds, crisp linens, and a beautiful bathroom. But the real charm is in the details. Candles, incense, snacks, drinks, organic sunscreen and bug repellent, everything! They’ve thought of it all and included it in the price of your stay. You’ll really unwind here, as you open your sea-facing window and enjoy the view and refreshing breeze! Amenities Pool was serene and beautiful, but we spent more time in the sand. We took advantage of the bicycles. And we did book the Three Island Tour through the hotel. However, it’s not worth the price. You’ll get a private boat, which floats right up to the beach in front of the hotel. But there will be groups at every stop, so you may as will save some money and ride with a few other folks between stops. That said, it was fun! Restaurant and Bar Our first night we ate at the restaurant, outside with our feet in the sand! Good menu, I stuck with the freshly caught sea bass. Well-prepared, well-seasoned, and well-plated. Price seemed on par with the rest of the Holbox eateries. And having the drink service on the beach was great—you can charge it too the room, so no need to bring your wallet. The included breakfast was great. You have the option to eat from a buffet if your in a hurry or want something light. Or you can order from the menu. Service was friendly and quick, and food is yummy and fresh! "
"We stayed at this lovely hotel for 8 nights and had a wonderful time, the whole experience was luxurious in a shabby sheak sort of way, relaxing and therapeutic. The breakfast was included and was delicious, as healthy or indulgent as you could wish for. (There were items you could order for a charge, but there was plenty on the inclusive menu, so we didnt avail ourselves of this option). Lunch and dinner were equally good, the lobster pasta was among our top 5 dishes ever tasted anywhere and we really enjoyed the Valentines menu alongside the live music. Whilst non-hotel residents can book a table for dinner, hotel residents were always given priority over table booking and we felt very "looked after". The wine was good, a little pricey in comparison to any other hotels we stayed in. Our room, No 1 was on the first floor of the main building, it was very spacious with a lovely shady balcony (with hammock). The linen was indulgent, the bathroom large and adequate (a little tired), and we loved staying in this room - lovely little touches like candles, joss sticks, coffee, free beer, coke and water. And the turn down was discrete and added to the overall feeling of being pampered. The pool is lovely, usually quiet with comfy beds. The beach is glorious, always something to watch, a great bar service - slight issue when the hotel was selling daypasses to the sunbeds, though that was quickly resolved by the management and day passes will hopefully remain suspended. The non hotel guests did not enhance the vibe. The staff and service? Brilliant, every single person we came across was happy, relaxed and ready to help and we cannot speak highly enough of them, an absolute delight. Stuff to do - well we took our paints and enjoyed some relaxing mornings painting under the trees. The lively town is five minutes stroll away, you can walk miles along the sandy beach in the shallow water and we were lucky enough to see flamingoes as well as a host of other birds. The sunset was amazing and we were sad to leave. This stay left us feeling very refreshed and ready to return to our lives at home, very therapeutic. Thanks once again. (If this review sounds a bit gushy, its because this resort deserves it!)"