TOP 10 Holland Hotels

Much to be desired here. It's a work in progress I suppose because they are in the middle of renovations, but ... it just doesn't meet Marriott standards. The HVAC in our room did not work at all and the heat index was 90 degrees outside. There were no rooms to move to and no fans to be offered. There were spiders in the room. Each toilet (we were in a two bedroom/ bath) screeched at a high/ loud pitch every time you flushed them. Something was not right with the plumbing. The room number was off the wall and in the middle of the hallway. I understand construction / innovation was underway, but even knowing that, it was not a good stay. I was told multiple times someone was coming to fix the HVAC, but on my last call it didn't sound like that was ever the plan. The only real bright side was Sharon, the assistant GM was available to talk to in the morning and handled my complaints/ concerns like a pro. She was sympathetic, caring and listened without being defensive. She made the situation right with a refund (I was using money and points) and I could not be more pleased with how she handled it. She apologized and did not make excuses. I really want to give her credit for making a terrible stay not so bad. Other than Sharon, I would NOT stay in this hotel again unless I saw renovations were done and reviews improved.

I made reservations based on reviews on Trip Advisor and was not disappointed. Would stay again. 3 adults from family staying. Cleanliness was very important to me. We booked 2 King rooms through AAA and they were adjoining. No trouble with check in or out. We arrived around 4pm and minimal wait. The rooms were clean and comfortable. I have environmemtal allergies and asthma and no triggers during visit. They were serving hot breakfast again since COVID restrictions have been reduced. Hot eggs in pre-made mini omelettes, sausages, hard boiled eggs (pre-packaged) and chobani yogurt available so able to eat low carb. Also cereal, milk, toaster waffles, scones and fresh fruit available. I enjoyed the coffee. Went to breakfast at 8am before the rush. Everything runs low during rush before 9am. It was Tulip Time so not a surprise but plenty of seating. We had relaxed stay. No loud disturbances. Slept well. We were within driving distance of everything in Holland. The side door entry did not open with room key. My mini fridge had a bad odor and seemed off at first but I put sealed containers in there and it was running and the smell dissipated overnight with use. I did not view the pool area. Ice machine was working well. There are electric outlets on lamp to plug in phones. Would stay again.

Amazing time with my family.

The hotel staff were respectful, polite and efficient. The room was very clean and neat. I would recommend others to stay here.

Hotel was close to family that I was visiting. Over all a great trip.