2844 St. George Road, Williston, Vermont, United States
"I'd never stayed at a Fairfield, but being Marriott brand I thought it would be quite good. Quite disappointing, actually. I was on business but I had lots of free time. The pool was closed. indefinitely. They claimed it would be too much trouble to keep social distancing guidelines with COVID-19 going on. Note I have stayed at several other hotels recently, their pools were all open and no one was supervising them. The rooms - small, very little space. Cram 2 queen beds in there and then the furniture directly in front of it. I think that's what really got to me, being crammed in this little hotel space for 2 weeks, next visit up there I'll be asking to stay at the Residence Inn - those always have plenty of space and a kitchenette to boot. No room service the entire time I was there. I was there several days, no one came in to clean the room. No fresh towels, no clean linens, no removal of trash. I checked out for a couple of days to go down to Connecticut, came back and then was there for 9 days in a row. Again, no room service. I ended up taking out my own trash and filling up the tiny trash can by the ice machine. If you wanted coffee packets, you had to go down to the front desk and ask for them. Since they were out of them more often than not, it also added to the rather tainted view I now of have of this particular business model that Marriott has. It's really just a glorified Motel 6. Their breakfast bar shut down, the now-eternal excuse of the virus, they were instead giving you a piece of fruit and bottled water in a bag. I guess it's better than nothing. Funny that they had the fitness room open but the pool and buffet closed. What's the difference? People sweating leaving their germs all over the place is better than people standing in front of a glass lined buffet? Or a chlorine adjusted swimming pool? Sounds more like a ploy to decrease costs at the expense of their guests to me. Staff was friendly and chatty, I'll give them that much. The place is clean and the facility isn't old, worn down or smelly. it's right next to the Interstate - no road noise but convenient. There are several restaurants right down the street - Chili's, Logan's Roadhouse, a Tavern making brick-fired pizza and a decent menu, Panera bread, a grocery store, an irish pub (excellent food) and other small, mom and pop eateries, some of which I visited. Pricey area for what you are getting. No fast food chains that I saw anywhere - not that I want to eat at those types of places but just head's up. Oh, most restaurants are requiring an "appointment". If you show up at a lot of these places, they will turn you away. You will also have to wear a mask in any type of business. The airport is just a few minutes away, but there are better hotel options in the area. Champlain lake isn't far, neither is the "infamous" Church Street, which I also visited. Another nice Irish pub there, must be some Irish blood in this area. Cor"
"Tripadvisor reviews are a great resource - I wish I read them more carefully before booking this disaster of a "hotel." The issues I will describe, have been described by numerous reviewers going back several years - repeated offenses. What this signifies is that hotel management does NOT cares about their guests, and YOU, the guest, should NOT care to stay here. At most hotels, there are a basic amenities that most guests expect to have - a toilet, a TV, a safely-lit parking lot, and wifi. Well at this hotel, these did not work during my stay, and have been noted not to work in other reviews as well. The parking lot is an accident or crime scene waiting to happen. Besides the door, the rest of the parking lot is pitch black at night - no light fixtures anywhere. It is extremely scary, and absolutely not safe at night. The ramp to the parking lot is not lit (there is a light fixture but it is either never turned on or broken) and wraps around a blind bend. Be very careful going around it or you could end up in a head-on collision. The toilet has low pressure and clogged on the first use. When I reported it to the front desk, I was assured this had been noted and that the maintenance woman would fix it first thing when she arrives. Lo and behold when I came back to my room 12 hours later, the toilet was just as I had left it and the maintenance woman had gone home for the day. No notes, no noticeable evidence that an attempt had even been made. The TV displays a black "No signal" screen more than it does tv programming. This was consistent across all channels, local and cable. When I initially notified the front desk, they accused me of making it up because they had "never heard of this." The next night, after a failed attempt to fix wiring, when I spoke to a different receptionist, they admitted that this has been ongoing across the entire hotel and that management is aware. If you read tripadvisor reviews, this has been happening since 2017. The hotel has a bad dish satellite apparently. You would think that with all of these room problems, the hotel would offer to switch rooms. Thats what most hotels do. Nope, that was never an option here. I guess something must be wrong with those other rooms too.... Two positives - Logan, the evening housekeeper, deserves good praise. He was always quick to respond and has a very pleasant demeanor. Additionally, the showerhead was nice and provided good pressure. However, the hot water ran out every time, so each shower was finished on a cold, wintery note. I am a silver-level Marriott member and have stayed at my fair share of Marriott locations, including the Fairfield Inn location in Waterbury, VT. This location (Burlington-Williston), is by far the worst I have ever stayed at. There is a plaque on the wall at reception that states that it is owned and managed by two independent operators - well, it shows. It is a disgrace to the Marriott brand."
"For a holiday weekend in Vermont, I found the price very appealing and had all the amenities I needed for my stay. Location was near a lot of restaurants and a movie theater. But hard to find at night (there were no lights at the entrance). Queen beds were super comfortable. I liked that the sink vanity was outside the bathroom so the shower didn’t steam up the mirror. Plus, one person could get ready while the other showered. Very nice glass enclosed shower! No tub, which I prefer. Fitness room was 3 treadmills and an elliptical. Weights. TVs on each. Free Morning breakfast was your typical free hotel breakfast: awful scrambled eggs; no taste bread/bagels. My goto was hot oatmeal with walnuts and fixins. Overall, would definitely recommend this place!"