Top 10 Ideal Park Hotels

Hygienic: clean and tidy Environment: Comfortable and hygienic Service: OK

This is beautiful Hotel located on beautiful location. Rooms are beautiful and walkable from the River, On the opposite street is a Grand Rapids one of the oldest building and it’s beautiful. There was a little miscommunication during our check-in. We were told that breakfast timing is from 7-10am but when we reached for breakfast at 9:10, they were already closing and cleaning restaurant. There were around 5-7 families who came after 9 for breakfast. But restaurant gave bread, fruits, butter, Jams, Coffee so we had breakfast. Other than everything was perfect.

We stayed here after a holiday party that was at the Courtyard Marriott. I have the Bonvoy app and checking in was a breeze and I love the keyless key - where your phone is the key. The room was on the 4th floor overlooking the parking ramp with a half view of the river. Since we are from GR, this didn't bother me, especially because we were not in the room except to sleep. Room is smaller than a normal hotel room but sufficient and nice, it was updated but still shows remnants of the old decor/ style. The bathroom is small, outdated and the shower is not well planned, you have to step into the shower to turn it on and you get blasted with cold water before you can move - multiple people said this that stayed there. However, the room and bathroom were clean and the bed was comfortable. We had no complaints for noise or the heat. Getting to our room was almost like going through a maze. The elevator was on the other side of the hotel from our room and we had to walk quite a ways to get there. Lobby is clean and bright, hotel has a bar / restaurant, parking on premise or next door, and close to everything downtown. I would recommend people to stay here, better price point than some of the more ritzy hotels.

A bit shabby and poor sound insulation. Others are okay.

We stay in many Hilton properties as HH diamond members. This Hilton Garden Inn is one of the BEST we have found. Check-in was fast and flawless. Our room was clean, comfortable, and spacious. The staff was attentive and helpful. The breakfast was excellent - fresh, tasty, plentiful and the service was great. We could not have asked for more. Hilton is a premium brand and the people at this place really do hospitality right. Thanks for a great overnight visit!

I want to call out the exceptional support and service offered by Mario and Dee! My husband and I stayed here recently for one night. Mario helped us with setting up a taxi as our flight was to arrive at 12:30am. He not only coordinated the taxi, but shared updates with me via text. Then, our flight was canceled and we needed to cancel our stay. Dee and Mario jumped in and made the cancellation simply and effort free. However, we were clearly meant to meet Mario and Dee as the next day we had complications with our flight again and needed a place to stay. Who did we think of first, our friends at the Residence Inn. Knowing our flight was delayed and bags were delayed to the following day, Mario greeted us at 10:30pm in the lobby with care packages and upgraded our room to help us feel more comfortable. He also added in a later check out as I needed to work remotely. Dee made us feel so comfortable the next morning during breakfast with helping us with fresh coffee and all the goodies. It is so rare to find service like this these days, we will be back and will recommend this hotel to friends and family. The hotel offered a great military rate too. The room was new, clean and the full kitchen was an added bonus! We want to give huge props to Mario and Dee and the entire staff from the Residence Inn! Thank you!