Top 10 Inglenook Hotels

A nice hotel with good environment and fresh air, convenient for students and parents to live here, it is quiet and is a good choice

Awful Service & Stay This was our experience & The Hotel did reply with 10% off our next stay!!! NO WAY IM GOING BACK I Waited 10 minutes to talk to someone at the bar, it was very clear I was waiting but the bar person was deep in conversation with someone else. I ended up moving right next to that person to actually get served. We were initially sent to room 15. When we walked to it,the door was propped open & it was unclean & still dirty. We went back to reception & were given another room, room 16. Unfortunately the same problem, it was still dirty. Rather than going to complain the maid who was then going to clean it, said “this happens all the time, but you can leave your bags”. We had already been up & down & up stairs again so did leave our bags. We had to go & sit in the bar for 30 minutes whilst the room was cleaned. As the was No air conditioning we struggled to sleep due to being so warm. We were going to open the patio doors but as we were near the pond we were worried about gnats, so we didn’t have that option. The Sink in the bathroom was Blocked due to the plug being stuck. It was reported but nothing was done At Breakfast & Afternoon tea I was disappointed that there was No jam option.I’m allergic to strawberry’s & I don’t eat marmalade. Surely there should be other options? Over the 2 days we found that the Staff were not overly helpful. Everything seemed very confused. The Bar very rude. We wanted to know what time snacks were served on the bar. reception told us to phone bar. We couldn’t believe Only snack option was crisps or nuts. We were expecting chips or something cooked as we had seen a menu earlier on. We ended up having to go & find something elsewhere. T Toilet roll. As we had no housekeeping on the 2nd day I had to go to reception to Ask for toilet roll. I waited 15 minutes for staff as they had no idea where they were kept. In general, I was very unimpressed. This was supposed to be a celebration, relaxed stay. All the staff were very unhelpful & definitely no relaxing was done. We came away feeling more stressed! We decided to have dinner on the 2nd night. There was a Mix up with dinner, the waiter thought we had an allocation & assumed we had dinner included. We explained that sadly we did not. He came back and was very rude. I thought he might appreciate that I had been honest. The sheet showed that we had an allocation but when he double checked we did not. He then left & we didn’t see him again. We were not asked if we had any dietary requirements or allergies. My Partner has a peanut allergy and although it was specified on the same reservation sheet that specified we had an “ allocation”. We could have been dishonest & had a 3 course meal on you! Before that Jean sat us for Dinner at a table in full Sun next to large glass windows. we asked if we could move as I had a banging headache and the sun was blinding. He muttered that “ this whole side of the restaurant is booked” so I explain

Smooth check in, very warm and friendly landlord. He showed me up to the room and talked me through the code to get in from outside. I've lived in Wivenhoe before so didn't need any local info. The room was very small with one small window up high, and a low bed. This made me feel quite boxed in. It was warm and clean but every few minutes a door slammed downstairs making the whole room shake. I didn't know there would be no breakfast in the restaurant, and was quite looking forward to having humans around me on Christmas morning. Instead I found a tray of cold pastries and fruit outside my room. This made me feel isolated. If you're going to charge £116 for a room, please do make it better value for money. I paid the same for an amazing room with free mini bar and amazing breakfast at Greyfriars ! All in all, A nice place but way overpriced for what it is.

The hotel building is unique, the hotel breakfast is good and the dinner is good. The hotel staff are friendly and helpful, the service is very good. The hotel has two parts, the old building and the new building. The old building faces the street. There are sounds from nearby trains and motor vehicles. If you are afraid of noisy, it is recommended to live in a new building.

This hotel is absolutely beautiful inside and out , parking for our stay included. Great ground floor room with wet room , lots of room , comfy beds , restaurant and bar , so quiet too . Lovely will stay again this year

This hotel was lovely and right on the seafront. There was a lovely atmosphere we noticed when checking in. Great breakfast and so convenient for everything. Many thanks to Charli and all the lovely friendly staff. We will return. Councillor Greg Rattey SRH. LGBT+ and Human Rights Campaigner.

Excellent night, Staff are so friendly, kind and helpful, especially Dani and Donna who cheered us up with their lovely mannerisms, the room was cosy and warm, shower was lovely and hot great water flow, I was do comfortable I didn't want to leave.........I Highly recommend this hotel, I will definitely be back