Chaussée de Charleroi 100-106, Brussels, Belgium
"I travel to Brussels once or twice a year and this was my first time staying at the Manos Premier Hotel. The location is good, with some cute shops and a nice selection or restaurants in the area. It is not far from the shops on Avenue Louise. The first floor common spaces are beautiful, from the lobby to the breakfast room. The breakfast buffet was very good. The staff was always very accommodating. My room, was a bit of a disappointment. Very tiny and dark. I don't mind the tiny part, but when I can't see well, it is a problem. For instance, the large lamps on the bedside tables had black shades, which contributed to the lighting problem. Plus the window was frosted and added no natural light. There wasn't a secondary lock or chain on the door, which made me a bit nervous, but the elevator is controlled via a medallion attached to the room key so I guess that provides a level of security. I would try this hotel again because of the charm and excellent staff, but would definitely request (and pay for) a larger, brighter room. Most of the staff spoke very good English."
"Stayed for one night. At check in I was put in a very tine room with split level that nearly fitted a bed, bathroom was upstairs. I felt claustrophobic so asked for a bit larger room which they gave me. I noticed it was a smoking room , which they did not tell me, but I was tired and did not want to switch again. In the evening I visited the spa. Nice looking spa, however showers did not function properly, sauna was cold and there was not tap/cups with drinking water. Nowhere you could hang your towel, so some basics were missing. Also the shower head in the bathroom in the room did not work properly. Basic things I believe such hotel should stay on top of as it is so easy to repair and avoids giving a bad impression. Breakfast was awesome. At checkout I was surprised to find 25 euro on my bill for using the spa (for maybe 15 min). They said is was clearly indicated that is came at a charge, I may have missed that. A hotel like this should not charge extra for a spa, and if they do the spa should be flawless. Next time in Brussels I will probably stay someplace else."
"The venue is beautifully renovated, the best way possible seeing the global architecture. The garden is magnificent, probably one of the best in downtown Brussels. The service is perfect, warm and Belgian while very attentive. A special mention for the young man who took care of us at breakfast. Don t change anything, we ll be back. "