Top 10 Izaak Walton Hotels

Beautiful countryside, simple and elegant

One night stay whilst visiting the area and booked with Great Little Breaks so we got a good deal for B&B with dinner & wine. Lovely rooms, very clean and quiet despite a large function. We pre-booked a table for Dinner which is a good idea as the restaurant was very busy. Food was very good although not a huge choice. No ice available for drinks in the restaurant but there was in the upstairs bar!!!! Surely they can share - same hotel just a flight of stairs to go up to get some?? Breakfast service however was shocking, very poor. We were a table of 4, not shown to a table when we arrived and we couldn’t find a cleared one available. We put the dirty stuff onto another table and claimed it but no-one around clearing any used tables at all. We had to ask for bowls for cereal, glasses for juice, someone to bring us cutlery, plates at the hot food area, butter for the toast, brown sauce!!! No one checking or replenishing these areas at all! The fried eggs were undercooked, bacon leathery, no mushrooms, half tomatoes floating in water! When plates were brought out eventually they really cold. The staff looked stressed and never smiled or acknowledge guests - we visited in July and I’m afraid the breakfast experience was similar then which is a shame because everything else in this hotel was really quite nice. Sorry for negatives but with improvements in these areas it could be great.

An excellent base for an early train from Crewe station. Friendly staff, superb food and lovely pool . Rooms could do with a refresh - looking a bit dated. Perfectly adequate for our needs though with tea and coffee and the usual iron, hairdryer etc. As it was on the ground floor, you could only open the windows a tiny bit, so it would become very warm in the summer even with the fan that was provided. I do think that air conditioning should be standard in all hotels now. Access to the pool was quite restrictive with specific times but the pool area was lovely although the steam room was out of order. Access to the full spa was at extra cost. The Stables Grill was excellent - food, service and cocktails - couldn’t fault and the breakfast equally as nice. Would definitely stay here again.

Had such a lovely break, beautiful pool and facilities. Breakfast service great, would love to return, only one hour from home.

I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.

We stayed here for two nights while visiting family for a wedding. The studio room itself was fully equipped with just about everything we needed for the stay and it was spotlessly clean… I mean spotless!!! A couple of things deterred from awarding a full 5 stars. 1: The check in is done remotely and was a little bit disjointed. The photo ID sent after booking was asked for again so had to be emailed again before passcodes we’re released. No on picks up the phone so the entire check in had to be done by SMS - although response were quite quick. 2: There was no parking available on arrival and we’d been driving for almost 6hrs so being tired, a bit stiff and hungry this news was a bit of a blow especially as the listing states there is free parking. We Sent a message to the check in team who basically said if there’s no parking well there’s no parking. We did manage to acquire a space a bit later once someone moved their car. 3: Hanley (the area of SOT where the apartments are located) feels a little bit run down, although there is a shopping centre, cinema, market and restaurants /shops to visit and everyone we encountered over the few days were all very friendly and eager to help. 4: The complimentary tea/coffee etc was not replenished during our stay (yeah we know it’s complimentary but in most places we have stayed in they are still replenished daily). Still worth another visit and would definitely book again with the knowledge of what to expect.

The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.