Top 10 Jeruzalem Hotels

We booked for a 4 night stay in Alkmaar for July 2019. We are a family of 2 adults and one child. After booking directly on the hotel's website, I emailed to request a bed for my son. I was told that I would need to upgrade my room in order to be permitted an extra bed. So we were duly upgraded and also charged extra for my son's bed. We paid over 700 euros and this did not include breakfast. Breakfast was 14 euros extra for adults and kids ate free. We decided against paying extra for the breakfast and went to a local bakery that charged €6.50 for a sit down breakfast (tea/coffee, bread, croissants, jam, ham, cheese and butter). I think that for what they charged, they have a cheek expecting us to then pay extra for breakfast! When we arrived in our room (room 201) at approximately 1600hrs, the child bed was in the process of being made (why was it not done earlier in the day?). It was clear that the room had not been vacuumed as there was dust and bits of dirt on the floor. It finally was vacuumed 3 days later when I pestered reception about it. I stupidly assumed that the chamber maid would actually see the state of the carpet and vacuum it without prompting. Prior to arriving, I had emailed the hotel to request a kettle in our room. There was no kettle on arrival and when I asked the chambermaid, her response was ”I am housekeeping and this is nothing to do with housekeeping so you will have to speak to the manager”. I also asked for an extra cup as there were only two. same response again. So I went down to reception and they were helpful and brought the mug and kettle to the room. I couldn't call them as the phone in the bedroom didn't work. There was a Senseo coffee machine I the room and the chamber maid had not even noticed that there was a used coffee pad in it from the previous occupants. The chamber maid provided no coffee pads for the machine. One of the roller blinds was broken and so we could not open or close it. It was also very frayed and tatty. I reported it the next day to reception and it was replaced with a brand new one that we could open and close. There were no hooks anywhere near to the sink, so we had to hang our towel on the hairdryer cable and then realised we could use a coat hanger hung too. We were in an attic room and the velux blinds and the windows could only be opened and closed by standing on a chair. The bottom bed sheets were too short for the bed and there was about 5cm of the mattress showing at the bed head, where my pillow was. Why????? After our first night, the chambermaid removed our extra mug and left us back with two again, so I wandered off back to reception to request our mug back. Why did she feel that we were not permitted an extra mug?? Two days after our arrival, housekeeping finally decided that they would provide us with coffee pads for the coffee machine. My big concerns were a lack of fire doors. So if a fire started on one floor, it would just spread up the staircase and onto

I travelled here on my own for the West Ham game - perfect location for me near the train station and in a lovely street near the middle of town. I think I had the superior room which was plenty big enough. Spacious actually. Great service from the staff would recommend.

Hotel is in a good location within walking distance of the main station and the town centre. There was a big group of us as we were there for West Ham’s game v Alkmaar. The check in was very friendly and efficient and the room was a good size with a very comfortable bed. Bathroom a very good size with a great shower. I would have given this maximum stars but we specifically asked what time the bar closed when we checked in. We went out for a few drinks and as we were told the hotel bar closed at midnight we returned about 11pm to have a couple more and by this time there was one man on reception and he said the bar was closed. There were quite a few West Ham fans who would have spent quite a bit of money but he was adamant he was just security and not a barman. This was the night before the game so we checked again next morning and were again told midnight. When we got back from the match absolutely dying for a drink, the bar had again closed at 11. Very disappointing considering it is a very nice hotel.

On 16 and 17 February, I was here with my wife for two nights, this hotel has 4 stars, a mystery of where they have them. The room (which was in a building on the side of the main building) was small, poorly maintained, not well cleaned and obeyed. There is a folder on the room about a kind of cousin guarantee and service with different types of cousins, but if you ask for it, the staff will not understand what this folder does on the rooms. All kinds of kisses they have already been on the bed, and this bed is on the gentle side, so I will come out with my back the next morning. The drink card contains a lot of different beer types but only 2 are available. Also from breakfast you should not imagine too much, it is a running buffet with a few breads and breads, egg, spoon 2 types of cheese, 3 types of meat bag and a few cucumbers of pineapple cheese and jam. You must be in the row for a cup of coffee and often stand in the row to wait 5 minutes before your turn. However, it must be said that the staff is very friendly, helpful and understandable. The staff is the only one that meets the number of stars, and my question is: Who gives those stars? I think it can't even be able to be in the better regions for three stars, but four stars are still left. The main building looks good outside, but it remains an old building with a lot of maintenance.