Top 10 Jesmond Park Hotels

We recently stayed at Wallsend on Longworth just for one night with our children and grandchildren.On arrival the apartment block looked quite new and modern. However I did feel cleanliness was not great, walls and furniture were quite grubby and I didn't like my grandson crawling around on the carpet. Some of our towels were stained. I felt overall although being quite new it needed a thorough clean.

Very nice hotel, great! There is a casino under the hotel! We arrived a little at night, and there was a staff on duty at night. There is also food below the hotel!

Booked an apartment in Hamilton, Newcastle for 3 nights and had the booking confirmed. When we rang the venue the day before to organise parking (as instructed in booking confirmation) we were advised our booking had been transferred to Noveau on Young in a different suburb entirely. Not happy but didn’t have time to sort it at that point. The allocated apartment had a broken bed, broken dining chair and other damage. Despite reporting the broken bed and other damage after the first night and having someone come and look at it, the bed was never repaired. Needless to say we didn’t sleep well for 3 nights, with one half of the bed having broken legs, creating different heights and a gap down the middle. The kitchen wasn’t well equipped and saucepans etc hadn’t been cleaned. Newcastle Executive apartments, who manage these properties, seem to have no idea of customer service, shunting people into properties they haven’t booked and not attending to essential maintenance. Not happy!

Nice environment but much worse than domestic service

Bigger TV and need shower appliances

After a long drive from Canberra, check-in was well handled and we were allocated a ground floor room. Rooms in Ibis Budget hotels are very basic... Small TV, was basin in main room and shower and toilet in a very basic 'capsule' that is raised up so older people need to be careful getting in and out. Hotel is reasonably close to local shops, pubs and restaurants. We were told breakfast was available from 7am, but we waited until 7.15 and no-one appeared. So we left and were on our way again.