Top 10 Joanna's Hotels

The hotel is made with Ritz-Carlton. We stayed on Saturday and Sunday, which is much cheaper than other five-star hotels. Driving, valet parking 45 knives. I have to pay extra for the Internet, my mobile phone is often broken, and other devices are fine. The hotel beach is under maintenance and the experience is a lot worse. There is a small private beach left, and there are very few people. The swimming pool is big and the rest of the pool is not very big. The gym is quite big and there are very few people. There is also a jazz performance in the lobby at night.

The hotel is empty on a Sunday night, and I am here for business for three nights. They stuck me in Room 419, which has to be the absolute worst room in the whole property. I am platinum and will probably be titanium this year. Room 419 is less than six feet above several heating / cooling machines that whir like you are in a wind turbine. (I have a video of the horrible noise.) The headboard is against a draped window. (Picture below.) For an hour, I rolled around trying to sleep until I called to demand a new room. Room 419 has no business being a room and should be a storage closet. (And when I called, I had to use my cell phone because the phone wasn’t working.). The front desk knew what my night was going to look like. I last stayed at this hotel in February and had a lovely experience and spent a good chunk of money. After being less than helpful and offering me the “option” to move, the front desk clerk said she found another choice. She brought up a key. No apologies for putting me in this situation, just claims of ignorance. As she has me open the new room, she sheepishly tells me that it is an accessible room. You have got to be kidding me, I said. The only two rooms were that one and this one? Of course, there were lies about not knowing what was available when I checked in. (I checked in online at 3 pm.). Yes, in a completely vacant hotel, these are the only two rooms available of the kind that I had to book — through my job and corporate rate. For the unaware, platinum means an upgrade when available. Again, the hotel is obviously close to empty. Except for my neighbor who is blaring some action movie — but that is better than a wind turbine. I am in my pajamas (short shorts and a tank top) with no bra. My stuff is unpacked. I throw all of my stuff together, pissed that I was supposed to be asleep already for a stressful week ahead. Now I am wandering the halls with my alarm going off in four hours. Not Ritz-Carlton behavior. Absolutely unacceptable. If it weren’t midnight, I would be heading for the door. And remember — Room 419. This is why I started staying at Hyatt’s.

Stayed here 2 nights post cruise and we simply loved it--5 min walk from the beautiful Brickell shopping center. The best part of this hotel is the pool area without a doubt--its stunning with great service and a gorgeous pool where children are most welcome. The main lobby bar is a slight let down for us and looks a little dated but still nice. Rooms again are nice but in comparison with other 5 star properties in Miami are showing signs of age. Breakfast however in Le Mar is spectacular with simply beautiful food and if you eat outdoors the views are magnificent.

Great stay for an excellent price. Hector at check in was extremely efficient and helpful. First class room and excellent experience all round including shuttle service and business office. 10 out of 10.

The hotel is very good, very new, the facilities are also very complete, there is a washing machine dryer open kitchen, etc.; there is a balcony facing the street view, but sleep is not noisy. The entrance to the hotel is also very well laid out. We are a little more expensive for the price set on the same day. It should be more cost-effective in advance.

The lobby is small, the rooms are very nice and the service is warm. The roof has a swimming pool with heating, and the water is warm. There is a public parking lot 100 meters away, 10 yuan a day. There is 711 next to it for convenience.

We had a wonderful time at the epic🤩 The staff and concierge were great very prompt and efficient .Restaurants and cafes and fun was right at your door. Very clean and comfy environment people were cool and friendly . South beach was closer than expected. Very scenic and beautiful area too🤩. We would definitely stay here again and recommend to our friends and family 😇

This hotel is really good. It's close to the beach and still dt. There are not many tourists. The hotel is not noisy or noisy. It's not like my friend's southbeach. I have been to Miami a few times and feel that this hotel is really no.1. Now it's hot season. One day, I grabbed 1200 a night and usually it is 1600, but the swimming pool closed a little earlier. The disadvantage is that there is no fan in the bathroom. My boyfriend's shit stinks. There is also water from Fuji, which is not offered voluntarily every day. In addition, it is full score. The dining bar is also very beautiful.