Top 10 Kate Spade Hotels

Hotel is very new. Room is spacious, beds are comfortable, the kitchenette and shower is well equipped with microwave, stove and dishwasher. Our room faces the mountain which was beautiful to wake up to..5 mins to The Great Mall. Breakfast was wonderful with a build your own parfait stall and a fair variety daily. Note that housekeeping is only on alternate days. Would stay here again if I'm in the area.

Room is bug enough with kitchen. Staff is friendly. This hotel is very close to some technology company such Cisco, WD, KLA. Good place for business trip. For shoppers, it is also nearby great mall. Compared to similar hotel (room with kitchen, it provides above average breakfast. Happy is also a big plus. It provides delicious dinner with salad and beer, wine. Everyday it provides different main for dinner. It also provide free laundry. 2 wash machine, 2 dryers and free Kirkland laundry detergent.

worth the price. very spacious , staff are accomodation. good location

I've stayed at many TownePlace Suites across the country and this is pleasant, clean and for Silicon Valley, affordable. The rooms and amenities are standard fare and comfortable. The mall next door provides shopping opportunities and there is an Olive Garden and Outback Steakhouse, along with a McDonalds within walking distance. This kitchen is nice with full amenities sized for the room you book. Stove, oven, dishwasher, fridge, microwave, all clean in relatively new. Bathroom is spacious even in the small studio rooms and the show head is high which is great for tall folks like me. Two things make me think twice before staying here again. 1. The wifi performance is abysmal, especially for being in a Tech area. My phone has over twice the speed that this hotel has. See my FAST.COM pic. The hotel is undergoing upgrading their access points, but if they do not upgrade their Internet bandwidth service, it will be a waste of time & money. It will only mean more people will have better access to the same size pipe to the Net. 2. NOISE. My room was facing the mall. Car noise racing up and down the mall street during the day and evening. Worse is the train blowing their whistle at 2:45 AM multiple mornings followed by trash pickup at 5:00 AM and the constant beeping of the trucks backup alarm, again multiple mornings. I don't know if the other side of the building or the other building is better, but at least you've been warned. I recommend ear plugs.

Stayed here many times before. It is always a wonderful experience. The rooms are always comfortable, clean, and the best beds to sleep in! The courtyard is so beautiful….it’s like a mini getaway. Additionally, the staff is always very friendly and so helpful with any needs. Would highly recommend!

Overall, I am very impressed. The room and bathroom were excellent and very clean. Staff were very courteous. Only negative experience was with the TV. I did not get Chromecast working on my iPhone and gave up after a few minutes of trying. Yes, I plan to stay here again next time.

Water pressure in the shower is extremely low and makes showers take longer. The manager is stingy. I paid for 2 guests with breakfast, but because she only saw 1 guest she didn’t want to give 2 breakfast vouchers for each day. Also, was a mix up on what time my room could be made up. I was told my room couldn’t be made up later than 2:30pm. I never saw that anywhere in writing.

The room is very new, the location is good, and the overall feeling is good!

This is the only hotel we can stay whenever we come to Milpitas/San Jose/Santa Clara to visit family and friends or attend special events like 49er games. We love staying here, this is like our second home! We used to live across the street and rented their Event rooms many times in the past for my kids' parties and other celebrations. This place holds a special place in my heart, brings back so many memories of my children, now in their 20s, whenever I'm here. I appreciate the staff, always friendly and accommodating/welcoming! Our rooms are always clean. We never had any issues in the past. Thanks Embassy Suites Milpitas for the wonderful memories! We will definitely be back!

I stayed a total of 5 nights at this hotel, I've stayed before, but only a night or two at a time. This hotel has potential to be much better. I had some issues during my stay and almost left, but Paul (front desk) and Esperanza (cleaning attendant) definitely changed my mind about cutting my stay short. Paul was so amazing! No matter what issues I may have had, he was always friendly, accommodating, and never ever made me feel like a bother! Esperanza was such a delightful person. She came to clean my room and was so nice and helpful. I hadn't experienced service like this in a while. These two individuals truly are what customer service is and they are such an asset to this hotel. Unfortunately, there is no fridge in the rooms, the shower barely gets lukewarm, decor is old and outdated, the restaurant isn't open for lunch or dinner and tv's could use a tech upgrade i.e., smart tv.