Top 10 Kilimanjaro Hotels

Stunning property and the room was probably one of the most unique and beautiful rooms I've ever stayed in. We were in awe of our bathroom and level of detail in our room and throughout the property, super impressive. Our breakfast at the restaurant was just okay, the coffee was served lukewarm and the dishes we okay, not stellar especially given the price point. Staff was nice, however, my chief complaint is that they were less than flexible seemingly because we booked through Expedia. We were traveling with our two young children arriving off a red eye flight, I requested an early check and when they noticed I booked through a third party site, confirmed it twice and followed that by stating they would not be able to accommodate the request. The hotel was completely desolate, we sat in the un-airconditioned lobby for 3 hours until our tour was scheduled and literally saw two other guests the entire time. The dining room was completely empty as well so it was not a function of having a fully booked property the evening before. I guess my recommendation is to NOT book through a third party site should you have any special requests.

The problem was that I left at dawn and wanted to check out and there was no one at the reception, security or parking

Comfortable, 5/5

I stay at this hotel a couple of times and year and I do love their room, the location and the service but the food is horrible. When I first starting staying there the food was pretty good. As time has passed, the food has degraded. On my latest trip I ordered a Caesar salad and it was literally 4 pieces of lettuce, some parmesan cheese (not fresh) and glob of dressing. We had the chicken mole which wasn't bad and then ordered a side of fries which were not even cooked. We complained and they did credit the meal but it is such a shame that a great hotel can't seem to get the food right. We have had some friends stay there and they had the same food issues. It is still a good place to stay but eat elsewhere if you can.

The hotel is beautiful, full of luxury and comfort. Every time we visit Puebla we stay here. It is amazing and gratificant that Reception Estela remembers our names and tastes. It always has details to make us feel at home. Manuel Bell boy is also super-comfortable and friendly, always helps us to get down our bags and worry about careing everything very well.

First, quiet, quiet, second, clean, and third, delicious breakfast. Fourth, the location is convenient, close to the church, and fifth, parking is available on the roadside, and the hotel has someone responsible. It seems that there are only three people in the hotel who are responsible for each, a front desk, a complex restaurant, and a parking lot. Is it enough? I seem to have nothing else to ask for Sleep until eight o'clock. I pay attention to quiet first, so if you want to sleep well, choose this one