Top 10 Kimono's Hotels

Well, Happy Canada Day! A pleasant stay indeed, however, still have something particular must be improved, body shampoo is empty, no toothbrush, no slippers, more expensive parking fees. Fortunately, I received some vouchers as I checked in, receptionists are kind to serve!

Going to the water park, the park is not big, but it is suitable for a few years old. The room is general, the surrounding food and shopping is convenient, there is a small Ole.

Great trip, excellence location and views. Falls were amazing. Recommend the boat trip. Definitely, you pay for the view. Be aware that parking is extra at the hotel, not included. Everything was more expensive, specially food. Restaurants we went to overcharged because it was around the Niagara Falls. At one point, we paid $100 Canadian $$ for regular breakfast for two people. Other than that, we had an amazing time.

Super tolle Lage an den Niagara Fällen. Wir hatten ein tolles Zimmer mit Blick auf die Niagara Fälle. Freundlicher Empfang. Valet Parking für unseren Miet SUV = 100 Kanadische Dollar. Aufgrund der Top Lage ist das Hotel sehr beliebt und daher von sehr vielen Menschen besucht. Der Andrang am Frühstücksbüffet bereits um 7:30 Uhr ist immens. Wartezeit am Buffet für ein Omelett mind. 20 Minuten und beim Rest vom Buffet geht es drunter und drüber. Sitzplätze werden selber ausgesucht was zu einem mittleren Chaos führt. Das Personal ist heillos überfordert. Hier sollte man die Frühstückspolitik eventuell nochmal überdenken. Einzig toll am Frühstück ist der Ausblick auf die Niagarafälle

I was given a big room with 2 king size beds to my surprise. Overall a good place to stay with a view to the falls.

I never really write reviews but this was the worst hotel experience I've ever had!! We checked in yesterday and as soon as I got into the room I noticed the bed spread was absolutely disgusting!! I could tell right away it was never washed and probably for awhile! When I went to complain to the lady at the front, she basically laughed and said that they don't normally wash it because people don't use it! I was confused! I asked what do you mean you don't wash these??!!! She said they only wash the sheets underneath!! I told her that's absolutely disgusting!! She said people don't use it so why should we wash it! I said of course people sleep on this and God knows what else they do on it and you're telling me you don't wash it for the next guest??!! She also said they don't wash the middle red pillow case that's on the bed!! I was in complete shock! She was being rude and said well what do you expect for a 2* motel?! I said I understand this is a 2* but that leaves no right to have the blankets that you have guests sleeping on to be filthy and used multiple times by past guests without cleaning them! I couldn't believe this! I wanted to leave at this point but the room was already paid for so she offered to bring clean linens. I said okay so I decided to take a shower and as I unfolded the towel it had a disgusting spider on it! I almost wrapped my body with that! I also noticed a few big chunks of hair on the bathroom floor so clearly they didn't sweep it! At this point I had enough and didn't even want to touch anything so I gathered all my stuff and went back to the lady. We basically both yelled at each other and I kept telling her they were disgusting and she told me that I was disgusting LOL huh??!! She told me to leave so I did just that!!! Since this booking was done through a 3rd party we never got a refund but I'd rather lose the money than stay at that filthy place with the audacity to not wash their bed linens!!!!

Top shelf...first class...staff and facilities above par...I was only there for one night that turned into 2 and had to rebook hours after checking out...same room was available...perfect...a suite was a bit much for my needs but I was grateful for the space...you should take FOX TV off of your TV line-up and put MSNBC in...there is enough hatred and lies in this world with out adding more by them.

Overall very clean. Staff are friendly. The nespresso in the rooms was a nice touch. Pool and pool area are great. On-site restaurant is good food and great value. Lots of towels available pool side. Only issue was internet speed and the gym could use better equipment. If you are not there for work or a work out there are no issues. It’s also a little further away from the main ***** making it quieter if that is what you are looking for

This hotel is amazing! We were on our honeymoon and received an upgrade to a jacuzzi room with a falls view! The view from our room was absolutely amazing, we looked right down over the falls! The staff also gave us food vouchers and it was a very generous gesture and we were very appreciative of it! The room was clean and the hotel was well maintained. The only issue I had at this hotel was they charged a $100 deposit as I don’t have a credit card, and there was issues with getting the deposit back as they said they released it back to my ‘credit card’ however I explained a debit/ credit doesn’t work like they, they became confrontational, the general manager called me and he was a bit rude and arrogant. I still have not received my deposit back. My husband and I are on a cross country road trip for our honey moon and have stayed in quite a few hotels so far, and this was they only hotel that had an issue with refunding the deposit.