Top 10 Kora Hotels

This property was the old Four Seasons resort and now a Marriott Ritz Carlton. The front desk advised they will be undergoing a major renovation soon. Until then, even with rooms that are a little dated decor-wise, the property still provides a first class experience from room comfort and cleanliness to the friendly and accommodating front desk to their in-room dining experience. I made two separate last minute reservations and ended up with upgraded rooms both times. The front desk was really helpful with my late check out requests. In-room dining for breakfast was fresh, nice portions and able to make substitutions with ease. If you need to be in Irving, TX for work or pleasure, this is still the place to be for a stay with a nice touch of luxury.

The environment is very good, like

The hotel staff were very kind and courteous and the room was ready by noon. I have three pieces of luggage, and the staff took the initiative to help me to the room, and even helped me push the luggage to the check in counter when I checked out. The room is very clean and tidy, but unfortunately there is no toothpaste, toothbrush and slippers. I don't know if I should bring my own, but fortunately I have it myself, so it's not a big problem.

The entire staff from the associate greeting us at the door, to the front desk, to other associates in the lobby, pool area, outlets and housekeeper are amazing. It may sound cliche but it's true - this team is thee best in the area. Their 4th of July Eve event set up was spectacular to say the least. Having a well planned an executed process to order and pick up typical 4th of July delicious, by the way, meals and refreshments, ran like clock work - NO ISSUES. NO WAITING. Even in the 100+ heat, the pool, patio and veranda areas offered plenty of room to relax. While the actual pool is small, we still enjoyed a dip in to cool down and sat in a nice cool area enjoying the festivities. They had seating available for firework display outside, and our room faced the display too which I only found out after I ran up to the room for a quick trip, since our dog did not appreciate the noise. To top that off, they kept the grill going AND had a staged area for photo ops with props inside. Our accomodation were spotless.I was a hotel procurement manager in 160 cities for an airline and know what to look for - this hotel has an A+ .Plus I have been a Sales Manager and Star Training for another Brand. Dinner that night at Copeland's was awesome and our server Michael made my 96 year old dad chuckle about carding him for a glass of wine as he tended to our every need for refreshing our sweet tea and water. Bravo Michael. Can't say the same for the breakfast buffet hostess who needs a lot of training in hospitality. Yet, the servers for the breakfast buffet made us feel warm and welcomed even though we strolled in at 1040 and my children at 7 minutes to 11 - and told ”WE'RE CLOSED THERE'S NO MORE BREAKFAST”. The servers jumped in got them something to eat and we were out by 1115. So this hotel will now become our tradition for July 3 and 4 and we will extend our stay to longer next year as well as other dates throughout the year. The GM, Front Desk Manager, Housekeeping Manager and F&B Manager ALL are fantastic. We can't wait to go back.

Loved being near AT&T Stadium. The hotel is close to Texas Live with several dining and nightlife options available nearby. Free parking at the hotel is included with plenty of spots. Nice restaurant and bar onsite. Will stay here again.

My son has lost his AirPods on the room, issue was reported to the Front Desk on Sunday morning and they promised to investigate and provide an answer, however after almost 3 days there is no feedback or answer from them. In addition, despite of the room been paid in advance, they asked for a deposit (normal practice), however the amount was quite excessive (around $300) which has not been refunded. Very disappointed with both incidents.