Viale Privato San Marco 1,., Cima, Lombardy, Italy
"We were so impressed with the staff, from Roberto and Dorian’s warm welcome at breakfast, to everyone at reception that helped us with day trips, ferry timetables, dinner reservations etc. The suites are nestled into the hillside to make the most of views. We were up the top (L32) and found the room spacious and comfortable. The hotel has beautiful grounds with lots to do and explore in the resort - gym, spa, sports, indoor and outdoor pools, bars and restaurants. (Have no idea why another reviewer says there aren’t many activities!) Breakfast is really well done. Amazing hot and cold selection with the best cheese and salami we had the whole trip! We didn’t need lunch all week. Don’t be put off by eating dinner in the hotel - we sampled some lovely local places too, but nothing compared for service and quality. We ended up at Le Masseria 3 times! Make sure you book and get there before sunset to enjoy the view. We travelled as a couple in mid September and found it a very relaxing place. It’s well equipped for families so expect it’s different in the height of summer. They do have adult-only areas though (pool/bar/spa). Porlezza and Cima are within walking distance and it’s only 20mins drive to Lugano town or Menaggio. We actually booked PSM as a base to explore lake Como, however the hotel and lake Lugano were so lovely we spent just as much time there, and actually preferred it’s quieter, relaxed vibe compared to touristy Como. Parking is €20 per night and worth it - secure and underground. Tip - it’s a lakeside property so you’ll need to remember your insect repellent to avoid bites! Thank you to everyone at Parco San Marco for a truly magical holiday. We can’t wait to come back."
"I had read the other Tripadvisor reviews and was nervous about getting there. I expected it to be big and impersonal, with lots of rules and regulations. What if it is complicated? What if I don't feel relaxed? All that was gone in a sec when entering the hotel premises. Great parking garage & really, what a great hotel! Our family had booked a normal room facing the lake, however, got upgraded to a better room category with two bedrooms. What a fabulous room! You honestly never want to check-out! Spacious, kitchen availability, two bathrooms, a large living room, lake views you cannot imagine! Big terrace with table & chairs as well as lounge chairs. Everyone at the hotel was really friendly! The kids pool was small with a slide, adults had lounge chairs, and also a small restaurant to order very good food. The best part, however, was the lake for which one had a very easy private access. They had a slide, rented water skis etc., had a nice wood-oven pizza restaurant with drinks & lounge chairs.... Totally amazing! We had dinner at the La Masseria mediterranian grill and it was lovely on every aspect: food, service, location! During the breakfast the restaurant took excellent care about the Covid.19 regulations, so it felt very safe to be there. The only wish I had for the next visit is that the pizza restaurant would not close so early in the afternoon, as that is the time when the people checking in want to come to the lakeside for a swim and eat well after a long journey."
"We had a fantastic stay at Parco San Marco not least down to the fantastic staff. From initial contact/booking they couldn't have been more helpful and forthcoming with information and even reduced the cancellation period from 9 days to 5 days due to our concerns over COVID restrictions being imposed. We booked a Lifestyle Family Suite (3 bedrooms). The suite itself was fabulous however the outside space (which is really important to us) was overlooking the busy road so we were unable to relax day or evening outdoors. I spoke to the hotel about this and they could not have been more proactive - the same day we were shown alternatives and ended up relocating to "Villa Olivo" at the top of the resort away from the road at no additional cost. This truly made our stay exceptional. Facilities and restaurants were fabulous. whilst there were many families (like us) there were also lots of couples enjoying the adult only restaurants/pool areas etc so a really good mix. We hired a boat through the hotel 2 days. the hotel made us a very good value picnic on our second outing and made sure they asked us later that day how it was for us! The beach area was perfect for adults and kids alike. the kids pool/slide area provided great entertainment! Definitely a hotel to visit :)"