Popular Luxury Hotels in Islamabad

Stayed in this hotel for the second time. But this time was quite unpleasant. I'll help our customers book a hotel first. Because I needed to pay the room rate, I chose to pay online. After I paid online, it showed that the payment was successful, and Ctrip showed that the occupant can check in by name or booking confirmation number. During that time, I repeatedly asked Ctrip whether this was successful. Ctrip said it was okay. As a result, when checking in the same day, the other party asked my client to show my reservation credit card. Otherwise you cannot stay. Tossing and tossing, I hurried back from the outside and repaid the room rate. After checking out on the 26th, I have not released the pre-authorization to me. In short, the experience was too bad. Ctrip's customer service at the beginning was also speechless. I asked for cash and what I did. It was not my fault. Why not do hotel work. Later, Ctrip gave me phone subsidies and a bad exchange rate for credit cards. Okay

The hotel is huge and probably good for the convention purpose. Breakfast buffet is full of choices and taste okay. Staff is friendly and helpful. Very commercial feeling when you contact with the front desk or reception. Not charms of service. What impressed us were the staff at the breakfast, Ilyes and other young staff. Niva from the executive lounge was wonderfully helpful. We requested for the airport drop upon the check in. The staff told us to reconfirm the staff at the check out. Upon the check out, the staff told us there was no booking at all. And the shuttle s schedule doesn’t match out flight and asked us to rent the our own. Lastly, the guy who checked us out tried to do many rooms’ at the same time and kept asking us the room number. The guy and his colleague were impolite and not helping to us. Unfortunately, this is the most unpleasant experience from the stay!!! Otherwise, we would have a great time and could tell others to come. Last but not least, no matter what elite membership you have, you wouldn’t have any privilege or honored here also.