Top 10 La Piramide Hotels

The hotel location is very good, close to St. Mark's Square, the environment is great, the service staff is very nice, there is the Gondola Pier at the door, it is very convenient to go!

Arriving for long-awaited dinner in a rainy September 2021 night. We seeked for that super romantic George & Amal (they married here) Venetian experience. Entering the building, a friendly staff took off our umbrellas and kindly explained us the way to the restaurant. No effort to accompany us to the table. No nice small talk. Arrived at the spectacular dining hall we were lost again. Nobody welcomed us. No specific table was reserved. Well, we had two options. But wouldn’t it be nicer to have a suggestion made by the venue? The quality of the food was high, it tasted delicious. The wine very good. No gourmet firework though - which we didn’t expected taking the relative moderate prices into account. The waiter was friendly as well. Casual. Started a conversation about his doubts about the applicable Corona rules. It was truly meant positive and as a conversation starter, but it wasn’t. My underlying point is: I couldn’t feel almost none heartful and true spirit of hospitality (man, I’m in Italy. The heart of warmths) No flowers. No uplifting jokes. No connection to staff or the heritage of that very unique Palazzo (when we left the venue, we were lost again for minutes in the lobby until the friendly staff from the beginning handed over the umbrella. Her colleague at the reception was on the phone. We seemed to be an extra effort for him). Compared to other European luxurious hotels (Bayerischer Hof Munich, George V Paris) this was a very disappointing experience. When we left, I gave directly feedback. She received it very professionally. Again, I missed something real and human in it. Best experience were the very charming men at the very beginning of our arrival. Helping us to find the entrance. They were fun and seemed to be themselves. Unfortunately, they were the only ones so that I will never come back.

Everyone was super friendly - we had a really lovely visit, and the property itself is gorgeous. Would highly recommend this hotel. The boat service to and from San Marco makes things really easy as well.

The hotel is quiet in the middle of the hustle and bustle. I was lucky enough to upgrade me to a canal suite with a great view. The butler service is also very good. The most warm and considerate service I have experienced in Europe is at St. Regis. Because of St. Regis, Venice is worth staying a few more days

The hotel is super beautiful! Location is great too! The service is attentive, champagne was given, and our printing needs were enthusiastically satisfied!

When everyone saw this review, I said that I was recognized by the hotel, although my comments at the moment were copied and pasted. This aspect is to affirm the service of the hotel, on the other hand, in order to save time, so everyone can be considered as the quality of the hotel. Finally, I wish the hotel the better, the happiness of everyone~

Excellent location, spacious room and bathroom. Wonderful breakfasts and food in general. We really appreciated the attention to detail and the care we received from staff. We highly recommend this hotel.