Top 10 La Quinta Inn Hotels

I have had better stays at Courtyards than at this JW property. - Really long wait to check in. Was told as an industry guest, we were expected early and our room was currently being cleaned and the front desk would call up to have it rushed to be finished - we waited 3 hours and no one notified us when it was done as promised. - Furniture was scattered and out of place in the room - Elevators consistently not working - Bellmen at the front drive unwilling to help with our armfuls of grocery bags, but would not let us take luggage cart either. - Were told luggage would be rushed up to us- over an hour later had to call and they finally sent someone up but no luggage. Had to come back - Room service delivery just walked into the room without knocking or announcing self - Incredibly poor service at Aquifer by Dylan. Very long wait, no refills on drinks, food took forever, lots of children jumping on shared sofas and no one asking them to stop. - Keys did not work to room. Neither did mobile key. Had to get physical keys redone 3 times. - TV would turn off once an hour. - Very poor customer service at all restaurants and front desk. From rude managers (Martha) to those unwilling to return phone calls when we called about issues. - Pool-side service from Alan was atrocious. Paid for pool chairs and did not even get checked on once an hour. Finally got up and went to sit at a table just so someone would help us. - Breakfast- no one ever came over to our table to tell us what was included with our platinum breakfast so we were charged a full breakfast. Had to ask for someone to send our server over after being given the bill. Incredibly long wait and lots of attitude. - Dirty tables and menus EVERYWHERE. Absolutely disgusting. - Fridge was not working in the room and had to get a replacement the next day after our contents had already spoiled. - Our room was consistently not cleaned. Was asked when we wanted them to come to do a proper clean and we said after 5pm. They showed up before 5 and wouldn’t come back in 10 min after we left for dinner like we had asked. Said they leave at 5:30 so they never cleaned the room, but floor was filled with cleaning carts when we got done with dinner. Since our room was not cleaned the day prior, we again were asked what time we wanted someone to come to the room and we said after 10am. No one ever came until 6:30pm to do turn down service so we again had to turn them away because we’re in the middle of getting ready for dinner. The next day no one came but when we got back from dinner at 9:30pm- someone was doing turndowns and wouldn’t leave. - Last and worst of all- while in nothing but a towel and on the phone with manager Callie- one of the engineers just walked into our room. No knocking, no phone call, just walked right on into the room. My friend was in the shower- I was in the towel and a grown man who we do not know waltzed in like he had a right to be there. This is unforgivable

We chose this hotel and signed of for the Hyatt card due to the amenities for children. It was my daughter's birthday and she selected this hotel for the slides and pool. When we got to the hotel, they told us the slides and lazy river were closed for the whole month. When we mentioned that this was not communicated to us at time or reservation, they showed us the fine print on the website. I felt like this is a major part of the hotel and should have been clearly communicated to guest. Not only was parts of the amenities closed, but construction started every morning at 7:30 am with loud drilling noises. We had a terrible experience and ended up leaving one night early due to the inconvenience. I would say that the room with pool access was worth the upgrade. Also, the check in process using our mobile prior to arriving was also very convenient. The staff was friendly as well.

This was my third time staying at this property. The ground was spectacular especially with the mountains and Breathtaking views all around. We went to the lobby bar and Augie was very helpful. The sushi was fresh! The pool was phenomenal. The rooms were comfortable during all my stay. Special shout out to David and Izzy who made my stay extremely memorable. These gentlemen went above and beyond to recommend things to do in the area. This is why I always return. Thank you for making me feel at home.

This hotel is relatively high-end, high-end to 25 minutes spa to receive more than 400 dollars, received 50 minutes of money, because about 12 o'clock, a few minutes late, and then change clothes to adjust the room, and finally said that there are only 25 guests can do 25 Minutes, the bill is open for 50 minutes.

Embarc has been a family trip destination for years! This time I enjoyed it solo! Same great experience :) The service is amazing. Their staff is willing to lend a helping hand in everything and anything. I will continue to come here for years to come. This was my first time coming on a non-holiday week and it was the best ever! It was peaceful and quiet and a nice change of scenery. The people that come to stay at Embarc are always pleasant and friendly as well. Overall, a place to guarantee a pleasant vacation. Everything you need is in your room, and if you need extra kitchen supplies not equipped in the kitchen, it is just a call away to the front desk...easy! They have supplies stored away to keep sanitized due to covid that you can check out at the front desk, which are fun to pass the time. They have pool table supplies, air hockey, pickle ball, basketball and more. You can also choose which movie to show at their theater (a must do)! Highly recommend this place!!!!

The environment is good, beautiful and clean, the waiter is very warm, the parking space is very good, it is very suitable for couples to live, but if you want to eat, only the hotel's own Mexican food, see personal habits. We live in a big bed, but it is not clear if we can have an extra bed. In a large resort, it is inconvenient to have no car. I went to Joshua Tree Park early, didn't have breakfast at the hotel, and ate McDonald's at 1-2 kilometers.

Net red hotel, the hotel is not big, the bedding is very comfortable. The pictures are pretty. The hotel is relatively new, so the facilities are relatively new, that is, the sound insulation of upstairs and downstairs is average, and the walking vibration is relatively loud. There are more young couples, and the hotel receptionist will not be enthusiastic about the Chinese. Free parking. Room tax $ 30 a day.

This was a wonderful stay at a well-equipped hotel in the middle of a fun and lively city. The staff were very knowledgeable about what destinations were worth checking out, including eateries. Considering that this stay was during a sweltering hot weekend in August, the pool was an especially helpful resource, and was kept clean while we were there. The breakfast here is great also, with variety for vegetarians like myself and meat-eaters like my husband. My only tiny complaint is the WiFi, that I ended up not using because my computer notified me that it was a connection that could leave my information viewable by other people. I elected to be cautious and kept to my hotspot, so it was not the end of the world. I did not report the problem, though, so perhaps there may have been a solution or log-in I was not aware of. Our stay was short though, so I didn't bother, but the staff is so kind that I am sure they would've tried to help. Our beds were comfy, the AC worked well (which is a must in Indio weather), and the room we stayed in was spacious and came with all the amenities we needed. For Southern California, this kind of deal with this kind of service is hard to come by. I thoroughly recommend this location to anyone coming this way.