Top 10 La Roseraie Hotels

We were too tired to drive from Calais to Michel after an all night international flight that had been cancelled from Chicago the night before. We took a train from London to Dover, took the Ferry, got a rental car and headed west. About Rouen, I was seeing three lanes where there was only only two (super weary). We booked this hotel through Bonvoy. There was a large repair hole in the parking lot so we couldn't pull in, we circled the block and pulled the car into a temporary spot, and i walked two blocks to the hotel and told them our dilemma. The guy working the counter, said ”No problem. I will walk with you.” He did and drove our car back to the hotel. The staff was extremely friendly and took great care of us, even bringing us a special cheese and bread plate to the room after finding out it was our 40th anniversary. Breakfast the next morning was delicious. I can't praise this hotel enough. Top notch. gcw

The location is particularly good, can be an extra bed (we book two big one small three room), suitable for children, room equipment new. very good! In addition to the front desk a little bit proud! !

The breakfast is not economical, so it is better to go outside and buy it yourself. The location of the hotel is very good. When you leave the hotel, it is the morning market. The crayfish and bread crab inside are very good. It is worth buying. There are various fruits in the morning. There are many attractions around the hotel and it is worth staying.

I was under the impression that this hotel was being updated or having some works done, as my original booking had been cancelled post COVID-19 and was able to rebook it the following year with a gift voucher they offered me. Although they had accommodated my request to be given accessible rooms due to the older and younger members of my group. The lighting, was poor, there was excessive furniture in the rooms which made putting a baby cot up in the room slightly tight. The bathroom and toilet was no where near the standard we have come to expect from a Novotel. Their Tours location is far better and the Customer Service desk was more inviting and eager to help. The Rouen Sud reception desk was not busy when we arrived and we were passed from one member of staff to another without the normal welcoming way that you should greet someone in the hospitality industry. This is the second time I have stayed at this hotel and I will not be using them again. Their only save and grace was the staff who worked in the restaurant for the breakfast service. They were helpful and a credit to the team.

Parking is inconvenient and expensive. Everything else is fine, bigger than Ibis elsewhere, but old. The elevator is too small. It is very close to the church and the downtown commercial street, one step away from shopping.

Despite the name, the structure is not in the centre. Parking is also payable for the hotel's fruiters! Breakfast is not bad, average, but it is not a absence of fruit juices, which is really incredible. The room is large and, at least, my room was the particularity of having the water in a special room, separated from the bathroom where there was a washing and a shower.

Hotel very well placed very close to the sites to view, with a friendly private parking welcome, information provided about what you need to see, and where you need to eat, is better than the tourist office innocent clean, small impecable lunch (excellent coffee, as well as the winehouses) we can only advise it