TOP 10 Lake Charles Hotels

This was my first time to stay in an IHG Staybridge Suites property. I was very impressed. First let me state that I am a die hard Hilton lover and I’m not sure why I even decided to give this property a try but I am so happy I did. The property is a newer property and appears clean and maintained. My room was very large and well furnished. The kitchen was large enough and well stocked. I loved the lounging sofa and large (50+”) television screens (1 in living area, 1 in bedroom). The mattress was super comfortable. There was a little sign that said the mattress was new and was a Beautyrest by Simmons Hospitality. It was super comfortable and if I was buying for my home I’d consider the same mattress. My only complaint, and I am running into this issue more & more, is that there is not a bathtub in the suite, only a stand up shower. I don’t like the fact that my choice of bath or shower has been taken away and now I can only shower. I like a hot bath to relax at the end of the day and I didn’t have this option at this property since there was no bathtub, only a stand up shower. The bath products smelled nice and the shampoo, etc. is the communal type mounted in the shower. The fitness room was well equipped and breakfast area satisfactory. All areas of the hotel appeared to be spotless. I read the negative reviews of this property but had absolutely no problem during my stay. I will stay here again when I’m in the area.

I spent a weekend here for a fantasy football draft with some old friends. Room was nice, restaurants were great & the blackjack dealers were friendly & helpful (especially given my lack of gambling knowledge & experience). The one disappointing thing was there being no recycling bins whatsoever in the entire hotel/******. Seems like an easy, necessary fix, especially given the astronomical number of plastic & glass bottles being thrown out. The reason I am taking the time to write this review is because of one incredibly kind human who is the Housekeeping Coordinator, Cynthia “Cindy” Wolfe. My wife recently gave me the first nice pair of swim trunks I’ve owned in my 40+ years for my birthday, so of course I left them hanging to dry on the towel rack when I checked out & headed home. I was devastated when I realized it, called the hotel & left a message, as well as sending an email. I was asked to give them up to 48 hours for a response…Cindy called me in less than an hour, confirmed they had my trunks & sent me instructions for purchasing a FedEx label for her to use in shipping them to me. I forwarded it to her and received the tracking info from FedEx by mid afternoon. The entire experience was seamless & Cindy’s warmth and kindness was a breath of fresh air while dealing with a less than ideal circumstance. I am so very grateful that she was there to help me. Thank you, thank you, thank you!!

The staff was awesome!! Helpful and pleasant!! Can’t say enough about that. The issue is the hotel is full of mold. My mother is asthmatic and highly allergic. Immediately upon check in and getting to room she began to have symptoms. With in about 15 minutes she was having very very bad reactions. And even I starting to have itchy eyes and I could feel it in my throat . They tried to move us to 2 other rooms. It just wasn’t better. We did get our money back and changed hotels. Luckily there was availability close at the last minute. That doesn’t happen often and people can get stranded. That is why I think honest reviews are extremely important Again the staff was really helpful and nice!!

Excellent everything!!! Food great, service in all areas of casino great!! Rooms excellent!! I have not a 1 complaint about any of my visits at this casino!! I used to go to Golden Nugget however there point system is horrible and player rewards not good at all!! Lauberge appreciates your business and shows it by your rewards and points on your mychoice players card!!

Cleanliness: 10 Quietness: 10 Room size: 10 Breakfast: 10 Shower Pressure: 9 Our stay was perfect except for ONE THING. There weren't enough large towels in the shower. There should never be fewer than (3) when 2 adults are in the room. In this case there were only 2. Otherwise the staff was friendly and helpful, the lobby was very inviting and the gym was nice as well.

Friendly staff and comfortable rooms. The location was great and had places to eat in the area. The ****** was very close to the hotel. i like that they had a shopping area so close to the hotel also great place