"Remind Chinese compatriots! Be sure to think carefully when booking this hotel! Especially for families with children! The British are really too rigid to do things! Everything comes according to the rules and regulations. Our two large and small twin rooms have a big bed, only 1.2 meters for a bed. Considering that the extra bed is too expensive, I saw a young lady from the front desk. Deliberately called them to transfer to him to ask for a free baby cot. The result was told that we were not allowed to bring children in our room. Need to upgrade the room type plus one hundred pounds! ! Going to the manager and calling Ctrip to negotiate the answer is still the same. We ask for a refund of the money but don't give it back! I was so cold that I could go back to the room and add clothes. I found that the room card was canceled. Live is frozen to trembling directly to catch a cold! ! Later, Ctrip had a difference. When I asked to move the baggage of the original room to the new room, it took a full half hour to remind me to pick it up for a few times. I really don’t know what the praise is. The British are really cold and indifferent. The price of three or four thousand services can't keep up with this price! ! The hotel is a five-star standard. There is floor heating in the bathroom! Mini bar is free! When I bought it, I went to the hot spring hotel. I didn’t have the strength to go to the bubble and didn’t enjoy the service! Everyone is careful to book!"
"The hotel is located near the Roman Baths. The train station is very close, and Bath itself is very small. It can also be reached on foot by walking to major attractions. There are several steps at the entrance of the hotel, and the large suitcase is a bit tired. Hotel service is good, basically there will be responses to calls. The room was not in good condition at check-in, the room was small, no hair dryer, no kettle, no heating, (seemingly broken, it was not warm after a few resets, and gave me a heater in the back), but I was still awake at midnight. The telephone in the room was also broken. There were two sinks and one was quite dirty. I checked in at 12 o'clock, I didn't have a room, I left my luggage and waited until 3 o'clock to get the room. It was disappointing. The hotel breakfast is good, you need to order on-site, there are 25 fat and 30 fat choices, simple fruit bread at the self-service platform, the food ordered is still very delicate, but very slow. The hotel's hot spring pool is free for guests during two periods. The time is 7-9am and 8-10pm, other charges will be charged for other periods. The video is a public area of the hotel."
"30 pounds of breakfast is only cold food for one person, and there are very few types. Hot food should be ordered once, usually 30 pounds. It is not recommended to choose a room with breakfast. It is better to go to a chain coffee shop for breakfast. I am not satisfied.
The deposit has not been refunded, so slow
Good location, right next to Bath Commercial Street
Hotel facilities environment is good, mini bar has a variety of free drinks
The hot spring may be considered as good as European and American countries, but it is far worse than Japan and my Great Northern Bathing Center. It is suitable for people who are looking forward to taking a bath in the UK. It is not recommended to come from China for tourism. You will be disappointed. . The hot spring has a large pool and a small pool at 35 degrees, a small pool at 40 degrees, a low temperature sauna, a high temperature sauna, and a high temperature steam sauna.
Overall not worth it"