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Kamuzu Processsion Rd, Lilongwe, Malawi |
17.01KM from city center
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Eden Estates, Lilongwe, Malawi |
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Area 32 Paul Kagame Road, Lilongwe, Malawi |
19.54KM from city center
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18.49KM from city center
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7.52KM from city center
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Hotel Location
Kamuzu Procession Rd, Lilongwe, Malawi |
17.44KM from city center
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Reviews From Real Travelers
I spent 4 nights at this hotel at the end of a 3 month long trip around Africa. The room itself was fine - small, but clean and comfortable. In the spirit of Christmas, I wanted to thank the housekeeping and laundry staff, so I left a big tip when I left, but I wonder if it got to the people I had intended to receive it. The menu is not so amazing. It was almost identical to the menu offered at the Sunbird in Blantyre, which makes sense, but was ultimately disappointing because it really lacks variety. The open area adjacent to reception seems awkward to me - tables randomly out of place, chairs nonexistent - like they had an event and just never cleaned up. It was like that the whole time. It could be a nice place to sit and work if it were set up properly. The staff are great, I enjoyed them all. One complaint was I sent out a very small bit of laundry for washing at 10am one day. It was returned to me only after inquiring twice as to when it would be ready - TWO DAYS later and at 7:30am (while I was still asleep). That was a bit irritating. At any rate, it's in a good, walkable location and that is convenient. However, for the price, I think I'll opt to go back to Imperial which is just nearby.
- Guest User
Stayed one night as I had an early flight. Booked and paid for on Agoda (whose reservations are all prepaid). Upon check-in, the front desk employee claimed the room was not paid for. I showed my Agoda voucher and thought that was the end of it. I asked them to arrange for a taxi at 05:30 the next morning and provide a breakfast box since I had breakfast included. There was no mention of any additional charges for the breakfast box. Later, I double checked that the taxi had been arranged; a different employee claimed that my room had not been paid for and demanded that I forward my receipt. By then, the hotel wifi was down, and I had to use my own data connection. The wifi didn't work for over an hour. Later, I called the front desk to check on its status and was told they had changed username and password (without informing the guests). In the morning, the front desk attempted to charge me for the breakfast box. The so called taxi was an unofficial driver who charged USD 45 for 23 km (an exorbitant amount in Malawi) and arrived with an empty tank, so he had to stop for gas on the way to the airport. The room was otherwise good, with comfortable bed and pillows. Amenities included an electric kettle, which apparently had been used for something other than water and had residues stuck to the bottom. Bathroom with everything in working order. Shower with hot water and good water pressure. A/C worked well. Wifi was fine (when it worked). It could be a great hotel if the staff got their act together.
- Guest User
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