"My friends and I booked a short ski break based on reviews and the hotel didn’t disappoint on overall looks and is in a good location 5 mins walk to one lift , there is also a free shuttle bus in the morning 8.30 to 9.30 which is very handy The start of our stay was disappointing though as we arrived at lunchtime and although check in was 4pm , most hotels try and get a at least one room early for you ,however the staff seemed hell bent on not letting us in before and two rooms got their keys dead on 4pm and they kept quoting terms and conditions ! This meant we couldn’t unpack to ski and two of us has to dash to our spa treatment Overall the breakfast was good with a lot of variety , but the hot option often wasn’t “hot” . I think the hot plate that it was on needs replacing for one that works better The bar service was slow too and we only bothered to have one drink there as as the wait was too long , the bar man did apologise one night as we cancelled and went to bed after a 30 minute wait.They are missing out on sales here Overall the staff were very friendly and helpful and on the last night we tried to book a taxi as it was pouring down but they took us in the mini bus as it was so bad The ski hire shop is very handy on site and staff friendly but the system is chaotic, resulting in me getting the wrong skis one day The spa is small but the treatments were very good The rooms are small but nice,with comfy beds , but could do with a few more hooks and storage and they are also very hot ! We couldn’t seem to get the aircon to cool them down As we had an early check out, they got our breakfast on early for us which was great Overall we had a good stay it just needs some tweaks and then would be great "
"We stayed at the St-Alban for a two-night Christmas break. One of La Clusaz' newest boutique hotels, it is ideally situated, perched above the main road, with a sun-drenched south-facing view of the Bossonet and Beauregard pistes and a short walk down to the village centre. The modern design is rendered cosy and timeless through an abundance of BOOKS wherever you look! Arrivals are welcomed with a home-coming warmth and functionally everything well-conceived for comfort and convenience. Attributes include basement parking, on-site ski locker service (managed by the excellent Woodcore, La Clusaz' original ski shop), new age styled spa and a bar/lounge with games that converts into a breakfast room with an excellent buffet. Upstairs, our en-suite bathroom, quality of bedding and WiFi signal were faultless and the mesmerising view distracted us completely from the multi-channel TV! We now live half an hour away from La Clusaz but next time we decide to stay over instead of commuting daily, we will unhesitatingly return to the St-Alban."
"We have just returned from a week's ski holiday. Family with two children aged 12 and 8 years old. We stayed in the family room with cubby bunk beds for the children which worked well . A little on the tight side for storage but over all was fine. Even though we hired our ski gear from outside of the hotel they store it for you in the ski shop. This was an excellent service and much needed as there isn't a boot room as such. The hotel staff were very friendly and couldn't do enough to help . The reception staff in particular were excellent. We managed to miss the free shuttle service to the ski lift every morning but the staff were more than happy to give us a ride down. They found table's for supper every evening at last minute notice. Which given that this is possibly the busiest week of the year was no easy feat! The location is great for the village and restaurants, lot's of choice within walking distance . Be aware if you are with little ones the walk back with ski gear is a little tough . The spa was nice enough and did the job after a long day on the slopes ,the sauna and ice room were a decent size for this size hotel. I had seen that some guests were not happy with breakfast but there was more than enough choice for us and the complimentary afternoon tea and cakes were a lovely touch. Again lot's of choice and plenty of it served. Over all a success !"