44 Rue du Boucan Canot,St Gilles-les-Bains, Saint-Paul, Reunion
"We booked a deluxe double room EUR 269/ night in March 2019 for 2 nights We got a room where we could walk straight in to the pool (even if we asked for1st floor with balcony) Great pool, that's for sure 5 stars No pool slippers in the rooms No coffee or tea facilities in the room Minibar in the room, yes with 1 beer, 3 sodas, 2 water The hotel is on the beach, but you have to walk maybe 500m where you can swim The bed is equipped with a blanket and bedsheets, we would expect a duvet and duvet cover The rooms are sound proofed, but our door was towards a parking and the main road and you can hear the traffic. As well when someone is moving a chair upstairs it clearly heard downstairs Restaurant is closed between 1:30pm and 7:30pm, and no room service between these hours as well Room service for food in the evening, try to order pizza, but 2 of the pizzas named in the menu were finished. Got an explanation that the pizzas are coming from outside. This means the pizzas are coming from outside in certain amounts and will be warmed up in the kitchen and when they get over, then it's out of stock. Is this a 4 star hotel??? Bar service: ordered the first drink at the bar counter and you get it to your table, when you finished your drink, staff passing by serving other customers their drink, but there is no chance they asked you if you would like to have another drink, which is great, I'm saving my money. I thought part of the job is to sell more to the customers Rest of the staff at reception, SPA and one lady at the breakfast were fantastic The reception staff and management made a great effort to take us to a local supermarket by their private cars (you can’t get a TAXI in Reunion for short distance ride???) TV looks like it was just put in the room just to be there (for 1 additional star!) with only BBC news as only English Channel, the rest were French. 2 people can't sit anywhere comfortably to watch and it's too far from the bed."
"It is not the most luxury hotel of La Reunion, but it has the charm of the special places. To remark that all the staff is very friendly. Although your room will not have view in the see, don’t worry, as you will have the view on the swimming pool that sorrounds all the public areas. Direct access to the beach, restaurant with view to the see, spa, relaxing areas close the beach, well conected by motorway if you wish to vist the island..... The guest are very diverse: young couple, family with children, old people,.... who are looking for a place where relax in a calm environment, where a good conversation close the see with a drink is a good way to end a day... One good option for your next holiday period"
"Great Location. Warm welcome at reception, an easy check in and guided to room. Friendly reception staffs and housekeeping present for evening service delivery. Choice limited though for dinner and expensive but worth the money. Nice beach, but here the pool is amazing. For holiday it would be a great spot that I would definitely recommend. Beautiful sunset view. "