6000 East Camelback Road, Scottsdale, Arizona, United States
"Canyon Suites review My recent stay at the Canyon Suites in the end of October 2019 was nothing short of spectacular. It’s billed as a five star luxury boutique resort within a large resort. I booked the Canyon Suites through AMEX Fine Hotels and Resorts (FHR) which only added to the wonderful experience with a huge one bedroom suite upgrade from a standard can you suites room. The other FHR included breakfast for two every morning up to $80 which we rarely used because the complimentary Canyons breakfast was so good. All the breads and pastries are made in house to give you an idea of the attention to detail. Logan and all the concierges were so helpful and the experience from the moment you check in at the guard station, which lets the concierge know to come greet you at the entrance is amazing. The check in experience is similar to a Vegas VIP check in with no counters or lines. The lobby, which is also the complimentary breakfast area and the bar in the evenings, is relaxed with employees everywhere constantly checking in on you. Our room was huge with 1.5 baths, living/dining area with a large dining room table, a desk/lounger room, two terraces and a terrific bathroom. The bed and sheets were top quality. My only complaint the entire trip was not getting the master bedroom cool enough. A box fan helped remedy that situation. To say that the service is unparalleled would be understating the entire Phoenician establishment. The Canyon pool servers, the chauffeurs who double as bellhops (and are the same few employees the entire time so you feel comfortable), the restaurant employees at the J&G, the Tavern and Mowry & Cotton, and the marketplace. I wish I could remember everyone’s name but I can say without a doubt that these are some of the most congenial people I’ve met at a resort. Everyone was excited to serve the guests. It’s unreal. Lastly, the spa is over the top. The recent remodel places this spa in the top 2-3% of spas I’ve ever been to. We initially chose the Phoenician because of the beautiful grounds and how you felt like you were not in Scottsdale but in a remote locale. What blew us away was the service, the ambiance, the quality of the food. We had a list of restaurants we were going to dine while in Scottsdale but scrapped that in favor of staying on the grounds the entire time we were in Scottsdale except to go shop and hike, which we did every morning. I will not only make this my only hotel in Phoenix/Scottsdale, but I will actually go there as my sole destination in the near future. That’s how much I love the service and the facilities. "
"My husband and I chose to spend our “babymoon” at the Canyon Suites, and it was truly the best, most memorable experience. This is the place to stay for celebrating a special occasion. We found that the staff made it feel authentic and personalized. At check in, we met Kate, who was genuinely excited to learn that we were expecting and planned to have our gender reveal cake delivered to the resort from an offsite bakery. Kate went out of her way to call the bakery and ensure the delivery was coming to the canyon suites lobby and not to be confused with the Phoenician. She also organized the most thoughtful babymoon themed amenity to be sent to our room - a chilled bottle of Martinelli’s (sparkling apple cider), a cute desert themed baby book, and a plush cactus baby toy. We loved the vibe of staying at the more boutique and intimate resort while having access to all the amenities of the large Phoenician property. The bellman were so nice and they always offered golf carts to shuttle us to the Phoenician main lobby, the newly renovated spa, and the fitness center. We also took advantage of the complimentary car service a few nights going out to dinner in Scottsdale. The poolside service was excellent, and we learned certain staff members have been with the Phoenician for several decades. The daily breakfast was also a highlight and it took place in the beautiful main lobby where the bar area is located. Great variety of offerings and again, the breakfast staff were so nice. Also - the bar was fantastic and the bartender was happy to experiment with making me a mint julep mocktail during the Kentucky Derby. Overall, we had such a wonderful experience staying at the Canyon Suites, we even extended our stay one extra night. Having lived in Phoenix for seven years, I was only aware of the Phoenician as a large resort, and not this boutique property situated within. It is a newly discovered hidden gem for us and we certainly plan to return one day with our new baby girl :)"
"Our family had the pleasure of staying at the Canyon Suites for 3 nights before Thanksgiving. We had one of the best experiences we have ever had (and we have visited lots of hotels and resorts). The room and patio - spacious and luxurious. The grounds - meticulously maintained. The pool - kids were in heaven. The food - top notch! From pool-side drinks pool...to Mowry & Cotton and then the best happy hour margarita at The Tavern. The breakfast served in the Canyon Suites lobby was one of the highlights (also great coffee machine). Game room / fitness with Pelotons / golf / tennis - what else do you need! Now for the staff. WoW! Everyone we encountered was friendly, gracious, and accommodating. Patrick (door), Jeanette (Tavern), and the AM breakfast woman (I am forgetting her name) were fantastic. We loved it so much we have already rebooked for the last weekend in February! Can’t wait to return. See you again soon and thank you for making our Thanksgiving break one of the best!! "