Vila Istana Bunga Complex, Jl. Kolonel Masturi, Kilometers 9, Lembang, Jawa Barat, Indonesia
16.6km from Hussein Sastranegara Airport
14.2km from Stasiun Padalarang
15.5km from Hussein Sastranegara Airport
"The reason I don’t give only 1 star is for their staff’s attitude, they’re polite and trying their best to accommodate the guests - but the facility itself is old, so there’s nothing much they can do! We rented 2 units in Villa Pinus. 1. Bathrooms don’t have proper ventilation and dark. Water pressure is poor, and water heater is broken so the hot water is not stable. Hot for 5 seconds and freezing cold for 5 minutes. We really suffered because of this as Lembang is a cool place, so hot water is essential. We asked for the maintenance to come- they never came. We found out later they went to a wrong unit. 2. Again, as Lembang is a cool place, there’s no reason to leave the upper floor’s roof unsealed. It’s good for ventilation but those rooms upstairs are freezing! 3. Lighting is poor all over the villas. Too dark! 4. There’s a pantry but I don’t see the purpose of it as there are no plates and cutlery, only cups. Are we supposed to do our dishes there? But where’s the cleaning stuff? It’s really confusing. 5. The place is full of mosquitoes when we checked in, a sign that the place has been empty for a while. Although the staff was quick to provide us electric mosquito repellent when we asked for it. 6. Almost no privacy as the villas don’t have curtain in the living room area. Only blind for bedrooms upstairs. Maybe it’s just our units. But based on this, we’re definitely not going back!"
"Shalom. This resort is very nice place. I enjoy in this resort but their staff need more excellent to service customer. The owner must be maintained their building start from they cleaned leaves in the building area. For food need more variety. Thanks. God bless"
"The house is not ready to have people, to have a family. Long time without being used. Everything was dirty, including sheets Outside was cold, the house is not isolated and in the house you don't have any protection against cold, just one small blanket per bed. We needed to sleep with our kids to keep them warm. The beds are so old that we mailed the springs of the bed in our back. Is a Vila, but you don't have plates, glasses , coverts..... You can't warm a glass of milk or cooking for your kids."