"What was suppose to be a well deserved 1 week holiday after quarantine period, it proved to be not so nice... we went 4 times here in 1 year here, was our favourite hotel , we loved it... Unfortunately , it will be the last time for sure.. the location is very good, the staff of restaurant is nice, same as reception - but the cleaning of the room was so dissapointing.. especially now, when everything should have been desinfected every day ..i arrived by doing it...the room was not clean, was very very dusty..the phone, the remote control of tv was very dirty, the head of the bed was full of finger prints ...i had to clean it...the floor was dirty..my baby was having his socks black after 1 hour walking in the room..the curtains ..they are very very dirty ...i dont know how was this possible..We chooser the room with the small patio so our baby can play a bit outside sometimes , but was not possible as everyday was full of poo...dog poo...how even the guests of the hotel can let their dogs s...t in the garden and can’t pick it up...shame on them..the first 2 days we cleaned the s...t, but after we gave up...too much poo in the patio and smell of urine..and we were there for 7 days,i was so unpatient to leave..Yes , i did mention to reception to clean better the floor, especially because my baby is sometimes crawling,but no difference...there was no shades at the window/door either, so we had to keep the thick curtains over, so people wouldnt stare in our room. If yoy love light day in your room, its not the case as the room is so dark, and lights are dim... the positive thing, food at the restaurant was great,breakfast was ok, sometimes the cups they were bringing were dirty.. probably washing machine did not wash well, it can happen but they need to check... this was it..last time."
"The staff great you with a smile on arrival and direct you up the hill at the back of the hotel for car parking. No on site parking but understandable in a historic town and surrounded by narrow cobbled streets. Rooms can be up several flights of stairs so need to have good mobility. Rooms spotlessly clean and welcoming. Fruit basket and champagne!! Dinner is served by always smiling staff. Breakfast is self service, take your plate and keep returning to the buffet table. Altogether a lovely, calm visit and will return. Thank you!"
"Very good service. Good Covid 19 procedures. Cannot fault at all, apart from the bells outside - but that is history ! We had a most enjoyable dinner with all the trimmings. Honfleur is a lovely town with lots of history and one f our favourite places in France."