Via S. Maria Di Costantinopoli 104, Naples, Campania, Italy
"On the positive side: 1. The Reception stuff was nice & courteous, especially Giovanny. 2. The room had a Sky TV box with many English speaking & Sports channels, that I really liked. The only problem was the TV size (see below). On the negative side: A. Issues with the room: 1. The TV was very small (22 Inch). 2. The water flow pressure in the shower was too weak, & the shower head needed to be replaced. 3. After checking out, we returned to that hotel the next day, & noticed that the sheets on the bed weren't ironed! This means one of the two: Either someone else was using our room for one night, & they didn't change the sheets, or nobody was using it for the previous night, & since they knew that we were going to return after one day, why to bother & put new sheets! 4. There were no kettle, cups, and tea/coffee bags in the room. 5. When we entered the room for the first time, we found hairs on the bath floor (see the attached photo)! 6. The wireless Internet reception was very poor inside the room, & on the last day the hotel had an issue, so there was no Internet at all! 7. We could hear airplanes every 15 minutes, & on the weekend's nights, we also suffered from loud noises of people who went out to pubs/bars that were close to our room window... B. Issues with the serverd breakfast: 1. Overall, the breakfast was very poor, & not what you expect from a 4 stars hotel! No coffee/tea stand, you have to pay extra for fruit juices. On one morning there was no Soy milk. 2. Very poor service: We asked for omelets with mushrooms & onions, but then we heard the stuff in the kitchen saying it'd take them too much time, & eventually we received omelets with cheese instead (without asking for it)! 3. When we opened the cream cheese, we found out that the expiration date has already passed, & that it has mold in it (see the attached photo)! C. General Issues: 1. There's no elevator! 2. The pool is way smaller than on the photos. 3. In order to access the hotel lobby from the street, you need to walk & pass 2 different gates, buzz twice, & wait for them to open the doors. Not the most convenient way when you're carrying your luggage... Overall, not worth the 175 Euros per night that I paid!"
"Excellent and very friendly fine hotel in a great location central of Naples (Centro Storico) few minutes walking distance from Via dei Tribunali with it’s famous Pizzerias, National Archeological Museum treasures from Pompeii and the famous secret room including Piazza Dante (closes Metro station) and famous shopping street via Toledo. There is plenty of wine bars and night life around the hotel, but the hotel is located at the end of a cul de sac with gates, off the Main Street, signed posted, accessed by ringing the door bell. Breakfast service provides a good selection of Italian pastries and continental choices. Breakfast staff are very welcoming and look after your needs. Rooms are clean and spacious, I stayed in a single, but could have easily fit two more beds as compared to standard hotels. The Staff at the reception were very friendly and welcoming and provided me with good information on places to visit and addressed my general queries, even offered early packed breakfast, if I was leaving early. Will stay here again, next time I visit central Napoli."
"This hotel is located right in the heart of Naples, but one inside, you would never know. It is walking distance to the Archaeological Museum, many bars and shops, and Sorbillo pizza. If you wat to venture further, it is right meat 2 metro stops. The staff are all friendly and professional, and we loved breakfast on the outside terrace with cappuccino made to order. The hotel entrance is non descropt on a very busy street. Once buzzed past the gate, you re then in an alley. Ar the end, on the left, you are buzzed in past a second door, and then the hotel is a great oasis in the middle of Naples. You are so set back from the street, that you do not even feel like you are in the city center. A great place to stay."