2341 Collins Avenue, Miami Beach, Florida, United States
"This hotel is too poor, and will never live again! ! The environment is not bad, but the service is too bad. Let me have a fire during my stay. My girlfriend and I don't like it very much. At the beginning of the check-in, let us prompt you to order the card on the Internet when you booked the hotel, saying that there are many credit card frauds in Miami. I canceled my room without taking the card. Later I needed to re-swipe my card with my own card. My UnionPay card has been brushed twice for 500$ bank display deduction, they also said that it did not pass, I want to use Visa or Master. It’s been a long time to stay. Then at the front desk, the staff stepped on the foot. I was wearing beach slippers and was directly trampled. In the end, I did not apologize and gave me a band-aid. I still can't stick it. You need to go to the pharmacy to buy a band-aid. Finally, my girlfriend forgot a pajamas in the room, called back, and they did not help to find out directly. In short, stayed a stomach fire. There is no five-star service at this hotel. The environment is good, but it is enough to drink, eat and eat. Living here is not very worth it! It is better to go to a branded hotel and the service is good. We regret that we didn't live in the next door, the service is better, and the lobby looks like a higher grade."
"The hotel environment is very good. The so-called sea view can only be probed out from the balcony, which is different from the sea view we understand. The hotel said that the room that directly saw the sea was called "ocean front" and we were the ocean view. At first, I was disappointed. After complaining The hotel has upgraded a suite with sea view. Although it has been upgraded, it still has a balcony and a little sea view. Can only say that this hotel is really expensive
But the hotel facilities and services are really super good! Worth it worth it, the hotel is awesome"
"I read the little red book and specially booked this hotel. The imagination and reality are a little different. The service is not bad. There are a lot of people in the pool. If you take a photo, you have to go around 5 o'clock. There are three swimming pools, one is on the top floor, there is no beauty on the picture. But it is okay, the room is a bit like the feeling of a hotel apartment, and the charges are unreasonable. The hotel is not good, there is a sushi restaurant nearby and a lobster ramen is especially delicious."