Top 10 Longchamps Hotels

There are not enough adjectives in my vocabulary to describe Les Sources de Caudalie: Wow, Amazing, Phenomenal… It is a member of the Small Luxury Hotels of the World. Nestled in the heart of the Bordeaux countryside, surrounded by acres and acres of vineyards, you will find Les Sources De Caudalie. From any view on the property, you will be able to view the rolling hills full of rows of grape vines. To the south you will have white grapes, and to the north, red. The resort ‘s structure is a combination of wood and stone. The architecture and design is that of an old farmhouse chateau with rustic buildings and manicured gardens. A pond sits in the heart of the resort full of wildlife. Amenities include their 3 restaurants. We had the opportunity to eat at all 3 of their restaurants and they were all very good. You can enjoy an indoor and outdoor pool. Next to the resort is their amazing Spa building, and the famous winery Chateau Smith Haut Lafitte. They also have 2 bars and several cozy sitting areas throughout the property. Bicycles are provided for free. Riding the backroads of the vineyards is an experience in itself. In addition, they have a forest nearby that has a nature/sculpture trail. The walk is about a good hour. With respect to the rooms, they are cozy, comfortably updated, and very nicely decorated. Our room was on the ground floor. It had a table with two chairs in the terrace which offered wonderful opportunities to frequently sit to relax mornings and evenings before dinner as we enjoyed some wine and cheese while taking in all the surrounding beauty and gorgeous sunsets. As to the service, again, it was phenomenal! From the check in clerk, to the restaurant staff, and their housekeeping team, which serviced your room twice per day. Throughout our stay, the staff was pleasant in asking if everything was to our liking. The hotel is perfectly located to use as a hub to visit the many beautiful towns and wineries the Bordeaux region has to offer. We look forward to hopefully returning in the near future to Les Sources de Caudalie for some rest, relaxation, and rejuvenation.

We arrived in France for a month of travel, beginning with a long weekend in Bordeaux to recover from jet lag and get our bearings. We chose the Hotel Cardinal for its central location right across from the Cathedral and tram stops. It made it very easy to get around the city. Our accommodations were actually a suite of rooms. In addition to the bed and bathrooms, there is a roomy and comfortable sitting room and kitchenette, where we chose to take our breakfast one morning. (It is a treat and highly recommended if your schedule permits.) We were very comfortable and would stay here again if travel ever takes us back to Bordeaux.

Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.

Supernice and supergood hotel, marvelous room and central downtown location. Normally i book rooms in the 100-150E range. I decided to go a bit more luxurious and i tremendously enjoyed it. Im an easy going traveler, i was i Bordeaux to assess architecture and urbanism projects. I rented a bike to go around the city. The hotel staff is very naturel an friendly, no rush to empty your wallet but rather making sure you have a great time... Best hotel experience i had i a lon time travelling the globe. Wholeheartedly recommended!! Bordeaux is the best French City!

Very nice small luxury hotel! Excellent location, close to the center of Bordeaux, walking distance to all of the best restaurants and shopping!! Our room was excellent, larger for European standards, with excellent quality bedding. Best of all was the hotel staff! They are very friendly, helpful and very attentive to the guests needs. At the end of our stay, our taxi to the train station was running late, putting us at risk of missing our train to Paris. One of the hotel staff was getting ready to drive us in his personal car, just as the taxi finally arrived. This is a great example of how they go that extra step to ensure everything is fantastic during your stay!!