Top 10 Luxury Hotels in Los Angeles

The service attitude of the hotel is really very poor. After sitting down, wait for the waiter to order for 40 minutes, wait for 40 minutes to serve, and pay for the waiter everywhere. The waiter in charge of our table really couldn't find it during the meal, and let other waiters help people. It takes an hour to get a juice from the room. I ordered the hotel reception desk to send it up, call to politely ask if I can go on my own, I have to say that I have to wait for a long time to be back and say that it has not waited so long. When I was walking, I sat in the lobby sofa and took a break. I was also roused by the staff to wake up. ? Is it fun? I want to ask? Isn't it a hurry to see others waking up at rest? ? Really the first hotel that never wants to go back.

First time staying here and blown away. From checkin- front desk was super helpful and welcoming making sure we got settled properly which was much appreciated- TC was awesome. Reception area was super posh with fireplace etc. Room was elegant and comfortable with big windows nice bathroom etc. kids loved the tv in the bathtub. Pool was beautiful loved the swan floats and pool staff were lovely and beyond accommodating. Thanks Hannah! Loved just walking the grounds which were California jungle chic. I am so happy they preserved the old world glamor of this hotel, in the best, most modern way. The restaurant is such a special indoor- outdoor setting with booths and trees and fountains. We loved eating here. Kids liked being able to spend time with both parents in a relaxed setting. All in all a great stay and look forward to returning to this special spot solo or with friends.

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The interior decoration of the hotel is very beautiful, the photos are beautiful, the room is very spacious, the facilities are relatively complete, the big bed is very comfortable, and the various restaurants are also delicious. It is recommended to stay in the hotel.

The style of the old hotel is excellent. The location is average, go to the shopping street for ten minutes. The breakfast room, garden, and lobby are small, but the service is really good, waiting for free drinks, snacks. The rooms are comfortable and beautiful, especially the bathrooms on the peninsula are always so comfortable

WOW! My wife and I stay at every level of hotels from Best Western To The Roosevelt to Waldorf Astorias...This one impressed. First of all, the Valet was absolutely their for every guest. Non-judgemental about having a motorcycle delivered to their location, they were even curious about the BMW r1800! Travis (I believe his name was, he is the boss) has an incredible crew, as he himself was very pro-active. Friendliest and most responsive valet service I have ever seen! The Front Desk.. Attentive and welcoming. Very knowledgeable and expeditious in their service. As you walk through the beautiful lobby, the front desk is right to your right, along with the concierge (Dave ROCKS!)...no lines (On Memorial Day), and forthrite information. The Food... So delicious, The rooftop dining had a more casual atmosphere, with beautiful view of the Bev Hills Mountains. The menu is delicious, and (relatively) cheap. About $200.00 will get you a ice dinner, dessert and wine. All with great service. They have a new wine manager, at the time this review was written, who is full of knowledge and energy. The first floor restaurant, Espelette, has a new Executive Chef, Stephen..French...Lively personality and loves greeting his guests. My recommendations? Try the Bronzini, both restaurants are superb. The rooftop makes it over potato, with asparagus, while Espelette allows the fish to shine utilizing sides to compliment. The fish in Espelette is dried for 72+ hours, and is full of flavor..The true winner, though is the eggs benedict...OMG the creamiest Hollandaise I have ever had the joy of tasting bar none! The eggs Benedict is served with either ham or salmon, try both! And the service is incredible! The Room... Beautifully appointed with a touch of class..A mattress on the bed worthy of this level hotel..And maid service multiple times a day, and on call. So you never come back to a messy room! 24 hour in room dining... The Bad.. The only issues we ran into were considered minimal..and IMO, no fault of this property. The reservation people claimed they were at the hotel...they were not..the gave us misinformation, which is par for the course with hilton reservations...a never ending battle. And the house car did not show for the pick-up..the concierge said that the driver had called wondering where we were, and we called wondering where he was! I still give this property 5/5.

Everything you'd expect from Four Seasons and more. Super friendly and professional staff. Spacious, clean, and well equipped rooms. Higher floors have great view, with balcony too. I liked their aluminum canned water. Excellent Italian restaurant Culina. Manager David even emailed me assuring that they'd save my room preference profile for future stays, very impressive, thanks! Four Season is often the answer when I struggle to find hotels that don't compromise on having both location/neighbourhood and views, this is another example.

A flawless experience from start to finish, Casa Del Mar made our experience wonderful. We could stay there forever! The staff were amazingly helpful and friendly and the AMEX Fine Hotels & Resorts benefits were superb, too. Our room looked out directly onto the beautiful beach & boardwalk, and the jacuzzi tub was an amazing added bonus! The outdoor pool & hot tub were amazing, and just perfect to watch the beautiful west-coast sunsets. We also enjoyed the bar and a nice breakfast overlooking the ocean in the morning, and the free bike rental service to bike to Venice Beach. The entire experience was brilliant, do not hesitate to stay at this amazing hotel and make sure you make time in your schedule to enjoy all the amenities on offer.

Although the hotel is a bit old, it is well maintained and clean. The toiletries are Diptyque, and the toilet paper is tied with a small ribbon~ The service is very good. When I arrived at the airport, I found that I forgot my passport at the hotel. They helped me find it very efficiently and I didn't miss the flight. They also specifically said that I didn't need to tip, which is what they should do. Disadvantages: The balcony is so small that I can't stretch my legs when sitting on the chair.

Let me start with the positive. It’s a beautiful hotel that is very minimalism and I stayed in a loft terrace room which was spacious and comfortable and had a great view of the city. In addition as a Titanium member they offered me an upgrade to a suite but as it didn’t have a view I decided against it. Now for the staff and management. I had a charge added to my bar tab that I did not authorise and a valet charge added when I did not valet park. Two staff members here were dishonest and the management, both front office and director of sales seem to think that this is acceptable and did not apologise. They did refund me those charges. And give me back the resort fee. But they told me there was no wrong doing happening at the hotel. I am of the opinion that if someone in the bar adds a service tip that was not authorised that this is fraud. It was a purposeful and deliberate act with the expectation that I would not notice. And clearly an understanding that the management would let it slide. I have spent over 80 nights in Marriott hotels this year, including more expensive brands than this hotel and I’ve had better experiences and better management. Any hotel that allows employees to commit fraud and says no wrong doing happened and does NOT apologise should be investigated and anyone who stays at this hotel should be weary. I’d strongly advise double checking your folio when you leave the hotel. I’m very, very disappointed with this hotel management and Marriott. Be warned.