Rua Chile 20 - Centro Histórico, Salvador, Bahia, Brazil
"The Fera Palace Hotel is situated on a hill in the popular historic old district of Salvador De Bahia, over the Largo do Pelourinho. The hotel is a short walk from the elevator down to the bay (Largo do Pelourinho) and to Parque Quinze de Novembro, which is in the heart of the historic old city, which is very well policed to protect tourists in a city that even hardened Brazilians consider dangerous.. The hotel itself is quite old with a Portuguese colonial feel to it. Although not posh, it is certainly a cut above any other hotels in the area and I found the service to be very friendly. I had arranged to be picked up by the hotel's shuttle from the airport, which cost the equivalent of about £40.00 for a journey of close to an hour. The charge was added to my hotel bill to pay at check out. The room was clean, but the promised queen sized bed turned out to be two singles apart from each other. However, it was clean and everything worked OK. I liked the colonial feel and the shuttered windows. I would have expected a bottle or two of complimentary mineral water in the room in an hotel in a country where the average daily temperature is 30ºC. The plug sockets are uniquely Brazilian and so no plugs or adaptors from other countries fit. I asked reception for an adaptor as I needed to work, but he said they only have three and he had given the last one to another guest, but that I could borrow it after that guest checks out the following day - when I also check out! A stupid suggestion, if I am honest. Now I needed to go and buy an adaptor, but I needed Brazilian currency to do so as no traders will accept any currency other than riyals. The problem is that the hotel had no currency exchange facility, which is mind boggling. This is a hotel with a predominantly international clientele yet they would not exchange US dollars, euros or pounds Sterling. It was this lack of the service concept that downgraded my estimation of the hotel. I ended up walking miles in high temperatures and excessive humidity on hilly, badly made roads to finally find a local artist who said he would exchange a few American dollars for me at a lousy rate. At least now I was able to buy my much needed adaptor to be able to plug in my laptop to charge. The adaptor cost me less than £1.00. If they are so cheap then why does the hotel not buy at least two for each of their rooms? This is a service oversight. I did not want to go out into the dangerous streets of Salvador at night to look for a restaurant, so I asked if there was a restaurant in the hotel. I was told there was, but in fact all that is offered is a few bar snacks and nothing substantial, so I had a cheese toastie followed by a bar of Brazilian dark chocolate for dinner. At least the service was good, but there should be more for the guests to choose from. I guess there is not much choice of places to stay in Salvador, so the Fera Palace is at the top end of the scale and is not so bad "
"I visited Salvador 2 weeks ago and had booked to stayed at Fera. I arrived at night (around 8 pm), and the room wasn’t ready for us (bummer!). So, we sat at the bar and had a bottle of wine and a shrimp pastel. About an hour later, the room was ready. The room was beautiful, A lot of the original Palace Hotel (before it became Fera). Everything I ordered to eat was delicious, especially the Zucchini Pastel, which I ate every single day! The swimming pool at the roof top is just gorgeous and hard to leave. My first day I spent there. Everyone who works at the hotel was very nice and very hard working! I only had one issue, they played the same CD every single day, and the breakfast is good, but everytime you stand up to get something from the buffet, its gone. So it take a while for them to re-fill the food. Oh! And the AC is freezing in the lobby. I would def be back! "
"The property it is well located close to Pelourinho, even at night it could be bit dangerous. Nice big room with great internal colonial taste (just missing complimentary water), fantastic roof top pool and bar with gorgeous view on the harbor. I have particularly appreciated the breakfast (just too cold the air conditioned), personnel was nice and friendly."