Top 10 Magic Mountain Hotels

Booked for 5 nights of resort peace and relaxation! Arrived at 4.0pm on a Tuesday to see a resort foreman overseeing some tradies banging/hammering and drilling at the villas next door extracting and replacing wall insulation .Was told 'they will finish soon''..This went on for 3 days from 8.0am until 4.0 pm! On the friday I asked the foreman about the noise and his response was ' No worries , they don't work at the weekend'!!! Whilst we accept maintenance must happen ,it should be that the Resort contact guests prior to their arrival advising them of the 'hazard' and offering them -/A discount or shift to another villa or re -book ...?? Absolutely POOR customer care when we paid over $300 per night for a relaxing/peaceful stay! Greed wins again we guess..Secondly ,Our A/C went off at 3.00am .When reporting it reception said 'quote'' Well ,the units are OLD and they overheat!!''..The AC was fixed and the problem re occurred the next evening also.Combine that with a leaking toilet causing the Cysten to come on and off all night!..Yes you have the picture ..And of course reception said 'wE HAVE NEVER HAD ANY COMPLAINTS FROM THAT UNIT BEFORE'!!!!..Anyway ,we are in our late sixties ,well travelled and not grizzlers ,but fair dinkum ,this 'holiday' is up there with ' very poor experiences and a huge disappointment .!

My husband and I booked to stay here for one night. When we arrived, the smell inside the room was so strong of cleaning products that we had to open all the windows and the front door to get fresh air. When we tried to go to sleep, the smell was still very strong and it was starting to aggravate my throat and I had to turn on the air conditioning to keep ventilating the space and leave the front door open. We tried to sleep but hardly slept and in the early hours of the morning decided we needed to vacate the room. I called the motel and requested a refund and the receptionist told me that she had warned the proprietor against letting the room out because of the smells but that no other room had been available at the time I had booked the room online. She told me that she was unable to help me and that shes would leave a message for her manager to deal with the refund. The proprietor contacted me by email and told me that what the receptionist had told me was incorrect and that the room was fine. (i.e. that her receptionist had lied). She told me that she would have to ask *********** regarding a refund. After several emails, and phone calls to *********** and to *******, I was given the run around and I was unable to get a refund. Although I had booked through ***********, the booking was apparently booked by *******. The proprietor of the motel informed me that she had requested ******* to give me a refund. No refund came through I made repeated attempts to get the motel to refund me and they have refused. I do not recommend this establishment.

What an absolutely beautiful overnight stay the surrounds and views are lovely. Very neat and tidy Motor Inn and very friendly owners. Clean place and room provided is all you need for an amazing stay. Good bed plenty of pillows and a great shower Thank you! Will be back for sure

Pambula Beach Discovery Park's location, and value - value due to its location and facilities, that is, a few steps to the beach in a STUNNING, fully equipped cottage (other accomm. options available) - was incredible, and far beyond my expectations. This was my first stay in a tourist / caravan park and I had more privacy, peace and quite than anywhere else. I booked for four nights, and the next morning I extended - doubled my stay to eight nights. I did not want to leave. I cannot thank you all enough, and I will return AS SOON AS I CAN..!!! A special thanks to Jessica and Belinda for their assistance, kindness and friendliness.

In addition to the bath faucet fixed, it is not convenient to take it down to give the child a bath, everything else is very good, the old lady at the front desk also patiently gave the map for our reference, can close the store on Sunday

The room is very quiet, the boss is Taiwanese, very warm

Nothing was a problem, early check in, late check out, and even gave me a lift to the airport. Great pool area, which would be great for a young family. The motel is central to everything, breakfast restaurants, easy walk to the RSL & the Bowling Club. Just a great motel