Top 10 Malayan Hotels

I was seriously impressed with the breathtaking view of the Petronas Twin Towers and the KL Tower from my bedroom suite. My wife and myself loved everything about the service and hospitality. The swimming pool was a bit too cold for me other than that everything was amazing. Thanks a lot for making our stay a memorable one.

The impeccable service and attention to detail truly made my experience exceptional I’m truly impressed by the level of comfort and luxury your hotel provided during my stay. The staff's warmth and professionalism were truly remarkable.The beautifully designed rooms and stunning views added a special touch to my experience and I wanted to extend my appreciation for the top-notch service and amenities your hotel offers.

Relaxing vibes in the middle of the city is a huge plus. Housekeeping staff and reception staff were friendly and helpful. However the management should learn to be more flexible regarding upgrades to be in line with other hotels in the city. Upgrades on site seems to be significantly higher compared to booking the upgraded room directly online. This does not make sense but hotel was inflexible. There was also no manager on site as well so front desk staff had to call. This resulted in alot of additional time wasted. Very disappointed in this lack of service by management in such a beautiful property. However, front desk staff remained very patient and professional and even took the effort to show us around as well as provide advice and assistance whenever possible.

the most luxury and spacious hotel i ever stay…nice..worth..food is superb nice..staff is friendly and very helpful

Stayed here for a night with my love, booked a corner suite to celebrate our anniversary. Requested for room decor and we were surprised to receive a dessert from The RuMa Hotel😍. The room was amazing, well decorated & clean. Everything in the mini bar in the room was free. The staffs were helpful & polite. The only thing that surprised us is when we arrived we where asked for a deposit money which we didn’t know when we booked, but it was all good. We had a great experience, worth the price! 😁