Provinciale Noha - Collepasso, Cutrofiano, Apulia, Italy
"Our four days at this hotel was arranged by a travel agent in the US. The hotel is located not far from Lecce. Closest city of any size is Galatina, about four miles distant. The rooms were nicely appointed and large, although there were a few issues with them. The desk chair was not very comfortable, and there were no extra plugs for charging phones, laptop, etc. I asked at the desk, and they very nicely gave me an extra adapter and triple plug so that I could plug in my devices, which worked fine. The air conditioning did not work very consistently. The individual room unit, located by the window, did not appear to respond to the thermostat, and you had to pull the unit cover away from the wall to get at the internal controls, in order to get it to cool properly. Added to this problem, the window curtains went to the floor, and when closed (i.e., at night when you wanted the room dark), they blocked the air flow from the air conditioning unit. The bathroom was relatively large, with plenty of room for toiletries next to the sink. The tub and shower whirlpool bath was fine, but as is fairly typical today, had only a partial enclosure, so trying to make it work as a shower and not spray the floor with water was difficult. Bed was very comfortable. Lighting was a bit strange - no real way to concentrate light over just one part of the bed, but it was OK. Service people were really great -- very nice, helpful and generally spoke very good English, which was a big help when we were seeking recommendations for day trips, restaurants, etc. The other couple took advantage of the massage facilities, and said they were very good. Breakfast was a very large and good selection of items - the fresh fruit juice made to order was a particular treat. Overall, a fine hotel, and a great place from which to visit Galatina, Lecce, Gallipoli and other local cities and areas. The only real criticism involved the dinner we had at the hotel the first night we were there. Service was fine, but the food quality was only at the "acceptable" level, which was somewhat disappointing, given the high quality of food in the general area. Because we only had one meal (other than breakfast) at the hotel, it may not have been representative, and we may have hit a bad night."
"Hotel very kindly upgraded our room. It’s a lovely big building and grounds, easy to find, with very interesting art and design features throughout. As a holiday destination it certainly felt like good value for money, but round the back it is also a busy (and very attractive) wedding venue, so try and get a room that won’t be affected by party noise. Staff are very professional and helpful. Best features are the excellent beds, pillows, bright high ceilinged air conditioned rooms and most of all a very deep and large swimming pool that is secluded and a 2 minute walk from the hotel in very pleasant grounds with verdant flowers, fruit trees and constant racket from crickets. Biggest negative is the price for water, drinks and pool lunch; and the overall lack of local restaurants or places to easily wander to. Nevertheless, it’s also a 30 minute drive to either coast, so if you don’t mind the generally poor roads (and those using them), then it is ideally situated for exploring Otranto, Gallipoli etc. "
"From the start after a long drive from Bari we received a very warm welcome and a complementary room upgrade. From that moment on the staff could not have done any more to make our stay comfortable and enjoyable. The food was fantastic and the bar well stocked, if at any time there was a language issue with a staff member they would fetch someone instantly to make sure everything would be as intended. Could not recommend this hotel highly enough. It looked to be a fantastic venue for a large wedding but during the time we stayed we must have been one of only 4 couples staying there and felt like we had the place to our selves. We loved the decor and particularly the art around the hotel and with all the lovely flowers around the grounds the whole place had a beautiful smell as we were bathed in sunshine. Keen to return! Thank you Sangiorgio!"