4800 South Tryon Street, Charlotte, North Carolina, United States
"Let me summarize this and say this was only my 2nd trip during the pandemic for work, and 1st out of town, however 2 short nights at this Embassy Suites had me longing to get back to my work from home comforts. The wifi connection was spotty unless sitting in the lobby of the hotel, and rooms decor was dated (think late 90s). The cleanliness of the room was lacking too - upon checking in, a sink had a couple pieces of hair from the prior guest visible. Bedroom was stuffy at night because the AC barely worked. I could go on, but there's no reason to continue. There are plenty of options in the area, especially right now, that are affordable and have plenty of occupancy."
"Has COVID taken its toll on the place--the physical place and the operation of the place--or has the hotel just really gone downhill? Room needed some work (e.g., dripping faucet, non-working outlet), and overall, the place needs a facelift. No restaurant/bar, due to COVID, although they do give you a bag breakfast (danish, granola bar, piece of fruit, coffee, juice) and there's a tiny store in the lobby, with wine, beer, and snacks. Gym not open, even though NC Governor reopened gyms in the state before we arrived; pool not open due to COVID. Happy they're still running shuttle but doubt it gets disinfected."
"Hotel is clean and a good value for the money, for sure. Complimentary happy hour food and adult beverages. The front desk folks are great. But what made made my stay twice was how friendly Wanda the breakfast chef was every time I came down in the morning for a fresh, cooked to order breakfast."