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Top 10 Melawati Mall Hotels

Top 10 Melawati Mall Hotels

1




0/5
0 Reviews
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0/5
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3




5/5
Perfect
8 Reviews
"We wanted a relaxing holiday with quality family time and that is exactly what we got!! The staff could not have been more helpful from my first email enquiry, through to check in/out and all interactions with staff throughout our stay. We booked the one bedroom Villa Serai with private pool. It was lovely to have our own space to relax in and the villa is really spacious with bedroom/en suite in a separate villa to one side and the kitchen/dining/lounge/separate toilet in another villa joined by a covered deck. It was my husband's birthday so he was pleasantly surprised to find a birthday message, chocolate cake and bottle of sparkling grape juice on arrival. There were also toys set up in the lounge and bathroom for our young son, along with a port a cot. We had booked the meal package with our reservation, we had a choice of 3 different breakfast packages each day, with a buffet breakfast in the Club House on the Sunday morning. Dinner each night was a set menu which included entrees, mains and deserts, they also provide a kids menu that you can order from for the youngsters. Dietary requirements can be accommodated with advance notice. The food was really delicious and there was plenty of it! We also had the option of eating in the Club House or our Villa, we chose our Villa as it was more relaxing with our son, they brought everything required and set it up on our dining table, also clearing everything away when we called once we had finished. The kitchen does have a decent sized fridge, cooktop, microwave and toaster, and basic cooking utensils so you can cook some meals if you wanted. We were impressed with the recycling bins in the kitchen which we find rare in Malaysia. The manicured grounds of the entire property are gorgeous with lots of stunning flowers. The peace and quiet was a welcome break from the noise of KL but only a quick 45 minute drive which means it's a great location for a weekend away. The sound of the waterfall running into our private pool was so relaxing and our son loved being able to swim as much as he wanted. My husband enjoyed a massage, whilst I had a facial and body scrub. The treatments were done by the side of our pool whilst listening to the birds. A staff member also happily kept our young son entertained so we could enjoy our treatments at the same time. We had asked for a late check out if possible and were lucky to be able to enjoy the villa until 2pm on Sunday. I would definitely recommend this place and we will certainly be back, but next time will be looking to stay longer."
"A short 45 minutes drive from Kuala Lumpur can take you up to a breathtaking wonderful sanctuary called Embun Luxury Villas. From the lower reception registration following RMCO SOP, we were taken up by a buggy and treated like VIPs. Upon arrival, each one of us absorbed the luxury of the hilltop panoramic scenery and beautifully landscaped garden. The management was attentive to our special dietary requirements pre-ordered in advance. Our group opted for Asian set menu 2 for lunch and the duck salads. We had the lemongrass pandan cooler that was thirst quenching. The portions are very generous and the dishes were just appealing to the palates. The whole group was thoroughly pleased with the overall friendly service and food preparation. The duck salad was particularly tasty. Kudos to Encik Taufik and team who made a special effort to accommodate our special requests. "
"We just LOVED this place so much and would have given 10 out of 10. Stayed in the 3-bedroom villa and it is a pure luxury from the moment of opening the entrance till leaving. Having the very yummy breakfasts and dinners served in the villa was an unexpected touch. Cannot wait to return to The Embun villas soon."
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4




4.8/5
Outstanding
308 Reviews
"The room is nothing to complain about which is excellent in Malaysia, so clean not dusty at all and the air conditioning is strong enough only bit noisy, the water pressure is strong enough, the towels, bathrobes, mattress, blanket and pillows are comfortable and no moldy smell👍👍👍 Horizon Grill’s ala carte menu breakfast all you can eat which is so disappointed😪although included! The baguette was cold and too chewy and the cold chicken cut not my cup of tea tho! Chicken porridge is cold and tasteless, tasted more like unsweetened soya milk not even can called porridge and the yau tiu is so soggy oily taste, hard and cold😖 Egg Royale is bad what kind of eggs which no egg’s taste, the spinach just boiled with water n the water went into the muffins so soggy and the whole thing is no seasoning without any Holland sauce 😔 Kenny Hill Barker do must better job😃 Nasi Lemak - deep fried chicken was cold which Village Park uptown is so much nicer, beef rendang so sweet! Waffle not fully cooked and the chocolate sauce was skimpy and the Earl Grey tea came without the teabag which tasteless and cold! Actually can’t have outdoor seating which so hot in the morning! Btw, will come back to the hotel but not to Horizon for sure. "
"From check-in to check-out, every waiter I met at the hotel greeted you warmly. The hotel only occupies the third floor of the whole building. The others are apartment floors. There is a bar and restaurant on the highest floor. Fortunately, the hotel and apartment are separated by elevators, which is fast and convenient. During the epidemic, all kinds of sanitation and disinfection were done well, and a small love bag was delivered in the room, which contained masks and alcohol. The breakfast is no longer provided in the form of self-service and changed to the form of ordering. The taste is very good, mainly because you can watch the Petronas Twin Towers. It feels good and I recommend it. This essential oil of Banyan Tree is really comfortable and helps sleep!"
"A luxurious hotel located on more than 50 floors, with a wide view, overlooking the Kuala Lumpur Tower and the Twin Towers (unfortunately, one of the Twin Towers has been used as a large part). The hotel service is excellent, the customer service staff is polite and will deliver fruit in the afternoon. The facilities are complete, the bathroom is large, the wet and dry are separated, and the design and display are very user-friendly. The swimming pool is not large, but there are not many people and the view is good. Breakfast is located on the top floor, not much choice, but there are six or seven meals to order, including small steaks. A very satisfying stay."
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5




4.7/5
Outstanding
141 Reviews
"For a well known luxury hotel brand, I never expected so many hiccups can happens during my short stay here. I tried to check in at 230pm but was told by the hotel staff that my room was not yet ready and he will call me when it is ready I waited for the call that never came and only managed to check in my room an hour later ( after I enquire with him again @ the check in counter). Also the experience of having to walk across the lobby from the lounge to curate to take my food during the breakfast buffet is not what I have in mind when staying in a 5 star hotel! The situation could have been better managed and the morning crowd anticipated with more tables set for the hotel guest. Overall a very disappointed stay. "
"The service location is good, but the facilities are not well maintained, there are blood stains behind the automatic toilet remote control, there are hairs and small particles in the bathtub, breakfast is generally not served first, especially the fruit tray is provided to me with mold. Extremely disappointed, Although the customer service and manager called me to apologize afterwards, they still had a bad impression of Four Seasons Hotel and would not be listed as the first choice for the next stay."
"The location is right in front of KLCC, so it was very good to use it on foot. The view is the twin towers right in front of you!!! The children loved it so much. Breakfast is good too.. I would like to go back next time."
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6




4.1/5
Very Good
11 Reviews
"The hotel is small but very characteristic. For the first time, the bathroom is almost as big as the bedroom. The overall wooden structure and retro style decoration make the smell of essential oils come into the hotel. Service is super intimate, there are all kinds of small surprises, breakfast is also very good, wall crack recommended! The only problem is that the door is too low-key, not very easy to find. Google Maps is recommended. The location of Baidu maps is a bit biased."
"Don't drink too much yogurt drink, it’s a good place to relax in the city. Would recommend it to a friend. The employees are also super friendly. In addition to the shower water is too small, there will be no bruises other than mosquitoes."
"Perfect, everything is so good, free to help us upgrade the holiday, quiet and comfortable, perfect service, the holiday is very characteristic"
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8




4.6/5
Outstanding
84 Reviews
"I have the worst experience during check in! Staff name nadyaa said that the room is still not prepay while its clearly paid on the trip.com website! Then she don't want to check with trip.com ,she refuse to call,and she insisted us to pay again at the hotel! And the price is tooo expensive because of check in rate!! Now now i manage to settle the problem by me myself calling trip.com and they said they will call the hotel to inform which they did and its settled. Then we have to pay deposit as much as RM1000!!! AND AFTER WE PAY THE DEPOSIT TO THE HOTEL, SHE DIDN'T GIVE US THE DEPOSIT RECEIPT!! We also forget to ask for the receipt until when we are inside the room , 1 hour after the check in. What an unacceptable mistake from receptionist! She must be replaced. They send the receipt to the room soon after we request it though. Room is spacious and beautiful. Food portion is small. Butler service didn't help that much. This is our second stay and the first stay, the butler service was so much better than this one. The service has gone down the drain. I will not return and i will not recommend this hotel to anyone "
"The most satisfying hotel in Malaysia! The Ruma I lived in before was not bad, but because the construction was very noisy and the rest was not good, I switched to Grand Hyatt ... It collapsed when I arrived! Worst Grand Hyatt in history ... Look at Ctrip to communicate in the middle of the night Check out early and move to St. Regis the next day! I regret coming late, the hotel is really good, the only thing is to stay away from the business area, but the business area is really too noisy, too messy, live here is very quiet and safe. All cars arriving at the hotel's entrance have to go through security checks, need a mine clearance check, and breakfast is good. Personally think it is the first choice of Malay!"
"The St. Regis Kuala Lumpur stayed at this hotel is our happiest and most satisfied hotel. Breakfast is eaten on the second floor. Not many things to eat, but the environment is comfortable in all aspects. If you eat too late, you must line up. The bed was large, and it was comfortable to sleep. It was very suitable for children. The location was only a few minutes walk to the train station. This time I brought two sons together. The eldest son has always said that I like their hotel very much The toilet inside is an automatic toilet board, and there are fruits and snacks to eat."
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9




4.8/5
Outstanding
199 Reviews
"Service was great upon arrival, complimentary welcome drinks and wipes were a nice touch. The decor was lovely, but the room was a bit sp**** and a tad smaller than expected. Pillows were comfortable, cleanliness was top notch but the bed was a little hard. Breakfast buffet was delightful, delicious food and attentive staff. Wished the pool lounge area would serve a la carte instead of buffet brunch, I just wanted to have drinks and light bites after a huge breakfast. Everything else was satisfactory, good job! "
"The best hotel ever.. Polite & helpful staffs, flexi check in & out, clean room with beautiful design & advanced technology, complimentary bday cake & minibar, strategic location. The only minor thing i can complain was the breakfast not really up to expectation. Taste not really good. Other than that, truly satisfied. "
"Thanks to jason make me more comfortable with the services.. Cmco season.. Room breakfast.. Room is unique than other hotel.. More calm and a bit modern malay concept.. "
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