Top 10 Mhor 84 Hotels

Booked over the phone, asked for half 6 as they advertised as opening at 5pm however were told we could only be seated at 7pm which was fair enough, however when we arrived there was one other table in the whole restaurant so clearly enough space. They also couldn’t find our booking on the system and there was lots of eye rolling while the receptionist tried to find out if anyone had recorded our booking. The waiter seemed a few sandwiches short of a picnic but was trying his best to take our order, we were informed that it was best to order drinks at the bar or on the app, which wasn’t working, but when we went up the bartender/receptionist seemed extreme frustrated to be adding our drinks onto our table order as the computer system also seemed to have problems. My partner ordered the Killin burger, Brie parcels and I ordered a steak done medium rare. The steak was completely inedible, it must have been sitting in a freezer and slow cooked as I’ve never had meat so chewy, and it hadn’t been seared, and was cold when it reached us. After sawing through it and taking a bite we immediately sent it back having touched none of the food on the plate. My partner and I eat out very regularly and have had a couple below average meals but this is the first time anything’s been bad enough to send back, waitress was very apologetic and offered to substitute with another meal however we’d had enough and decided to pay instead. After all this the bartender insisted there was no possible way of taking the steak off the bill as the chefs insisted there was nothing wrong with it. I have worked as a waitress myself and would never try to get a free meal if I’d actually eaten any of the food but we weren’t paying £56 to have had a main between us, only after threatening to walk with more customers seeming to listen if we couldn’t just pay for what we ate was it removed. Also heard a family telling their children please not to eat their food while waving about a whole block of ‘cooked’ rice on the end of a fork. Such a waste of a lovely building situated with a really scenic view over the river, appreciate it can be hard with staffing levels but clearly needs new management, chefs, and a change in food supplier.