TOP 10 Milwaukee Hotels

What am amazing hotel. From the moment we walked into the gorgeous lobby, I said WOW. The staff greet you at the front, in the lobby and again at the desk. I was given the choice of the older more historic area or the tower. I chose the tower because I prefer a more modern room. The room was larger and nicer than I expected. And the view toward the lake is spectacular. I had lunch at the cafe, met with friends at the lobby bar, and a fantastic dinner at the upscale restaurant. We felt well taken care of at the conference. The set-up worked well. I so appreciate a conference where it’s easy to return to your room during sessions. I’ve stayed at more expensive hotels that weren’t as nice. Glad I added on a few extra days to enjoy Milwaukee, including being able to walk to the lake, the river walk, and many other fun sites and restaurants.

As far as hotels go… a unique concept. Some positives, some negatives, of which one – hotel management’s inadequate response to a significant problem – caused me and my wife to checkout after two nights of what was supposed to be a four-night stay. Our room was a junior suite on the top floor and was good-sized and had nice furnishings. We thought the food and service in the restaurants and bar were good (thumbs-up to Kate), the valets and bell staff hustled, and there is interesting artwork on some of the floors. All good things. On the downside: A few days prior to check-in we received an email offering us an early check-in for an extra $25. Not needing early check-in, we arrived at the posted 3pm check-in time. Our room wasn’t ready for another 35-40 minutes. Certainly a mixed message. The front desk staff are definitely hit-or-miss in terms of friendliness. There was no fan in the bathroom to help manage steam from the shower. The bathroom window is opaque but has no shade. As a result, at night, light from the highway adjacent to the hotel comes into the bathroom and continues into the sleeping area through the opaque glass shower wall. While the glass shower wall is opaque, it makes the shower far from private. Not a problem for us, but others might disagree. Also, the freight trains that run on the double tracks immediately adjacent to the hotel are noisy. I don’t want to have to wear a mask and earplugs to get a good night’s sleep in what is supposed to be a luxury hotel. Why the horrible rating and not just a mediocre one? Shortly after 8:00pm on our second night we smelled smoke in our sixth-floor room. Because the smell grew worse, at 8:45 I called the front desk. The person I spoke with explained that on nights when there is no breeze, smoke from the restaurant's “hearth” will drift up the side of the building and into the room. They had a ready explanation. In other words, they knew the smoke could be a problem but have done nothing about it. At 10:30pm I called again and asked to speak to the manager on duty. Unfortunately, the only manager in the building works in food and beverage and isn't that well versed in other aspects of managing the hotel. Regardless, I asked her to come to the room so she could establish for herself that I wasn't exaggerating about the eye-stinging, headache-causing smoky air. She and the restaurant's banquet manager did come upstairs and did acknowledge that the smoke was a problem. For a number of reasons - some the hotel’s, some ours - changing rooms at that hour wasn't a viable option. We were assured by the manager we were speaking with that she would write a detailed email for the hotel manager coming in the next day and that that manager would call us “first the in the morning.” I’m writing this review four mornings later. We are still waiting for that call.

1. Breakfast: Canal street cafe in the lobby, completely Western-style! 2. Not suitable for bringing children (casino hotel); 3. The hotel location is not convenient and the surrounding environment is general; the hotel parking lot is large and hotel guests are free! Hotel room soundproof! 4, recommend friends who like ”small gambling”

I received exceptional service from valet Daniel. I had left my phone in our car and discovered about an hour after we’d had it valet parked. Daniel assured me it was no problem and readily agreed to bring it to me—he hurried off to the parking spot and came back with the phone at a run. Daniel was courteous and helpful. He does his job conscientiously in a friendly manner. Thank you, Daniel!

My husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.

Fantastic customer service (which is normal for this brand of hotel in my opinion) From Josh at the front desk to Lee the GM, they went over and above to accommodate my family for my daughter’s graduation. I switched from Hilton to IHG a few years back and never turned back. This hotel was very clean but that was no surprise as I have yet to stay at a Holiday Inn that wasn’t. The breakfast was hot and fresh and exactly what we needed to get the day rolling. Thanks again to the staff here for all their hard work and for making my family comfortable. You guys ROCK!!!

Standard Westin, comfy linens, pleasant smelling sundries (thanks for being eco friendly with the big bottles). Friendly front desk and cleaning staff. Looks like only queen rooms have bath tubs. Be sure to request the nice soft bathrobe (with slippers and lavender oil) Nice bar and lobby area. Easy walk to Art Museum (don’t miss this amazing place), Public Market, Riverwalk, and really just a short 1.2 miles walk to the Buck game.

Nice room. Helpful staff. Very good breakfast. Heater stopped working but a second blanket easily solved the problem and it was not too cool in the room. My room faced the freeway so it was noisy. I would be sure to ask for a room on the other side of the building the next time.