Top 10 Minh Ngoc Hotels

The hotel is good, I have the opportunity to live again next time.

We stayed at this property last night for a quick overnight stay while visiting Atlanta to watch the Braves play. We almost always stay at Hilton properties and have been to a lot of Embassies. This was one of the more modern and nicer ones. The room was clean and comfortable and very quiet. The breakfast was very good with lots of options. Perhaps my favorite thing about this hotel was the “Happy Hour” snacks and drinks. With a full buffet, we were able to eat a light dinner (chicken tenders, fried okra, salad, pasta, pimento cheese and other spreads and even banana pudding!) and save money at the ballpark. Overall, this was a great stay and we would definitely stay again if in the area!

This hotel is located right by the Mall of Georgia but set back a bit from the main road providing a nice, quiet stay. The rooms are large and seem to have been recently partially renovated. The beds are very comfortable and the rooms are impeccably clean, honestly my suite was one of the cleanest rooms I’ve seen. The furniture was also in perfect condition, no scuffs or scratches. It is clear the housekeeping staff is top notch. My only complaint about the rooms was that the TVs were tiny and about 10 years out dated. The TV in the living room did not have any streaming capability and the TV in the bedroom was abnormally small for a hotel room. The hotel recognized my elite status and offered an upgrade to a suite, which was nice. While the hotel is set back a bit, the traffic trying to get to the main road is horrible. Overall a great stay but knocked off a star because of the horrible traffic and the extremely outdated TVs.

Unfortunately, Due to a delayed flight we decided to stay one night in ATL instead of driving home today. I booked using priceline. I normally book directly but priceline’s price was way more cheaper. Like before, I was traveling with my children, and I understand not having two beds since I only booked a room with a King bed and a sofa bed, but unfortunately the sofa bed didn't come with a pillow. So I called the front desk to request for pillow and I was told that there’s no pillows available anywhere. Apparently there is no housekeeping available at 8:00PM and they have no way to access the housekeeping inventory. I have never heard of this! I was so tired of dealing with it so I guess we just had to sleep with no pillow. I loved this hotel, and stayed here several times, but I think if this is what I get booking with priceline, I don’t think this is Marriott standard with this type of service. I don’t know If this worth driving and staying at this hotel when there are others closer. Along with this issue, we found a crayon in the sofa, and a tissue in the trash can. In this time of covid craziness, I sure hope my room was cleaned! I honestly don’t know what to think at this point. This was terrible service. They couldn’t even get a pillow from an unused room?? Ridiculous. To top it off, I emailed the hotel manager about my stay and she didn’t even respond! If a manager doesn’t even care about their customers, I can’t even imagine how the staff cares for their hotel. I would not stay here…and I won’t in the future. Poor staff and management.

My home is a loyal customer of Springhill, but today I am staying in a disabled room, the toilet is oversized, and the early sofa bed is not very good. The surroundings of this hotel are very good.

Do you want a hotel with outdated decor, a restaurant that passed its prime 25 years ago, rooms with furniture from the 90s, and two out of three working elevators? Then this is the hotel for you!!!! If you want a hotel that lives up to Hilton standards, I would avoid it at all costs and find another Hilton branded property. The ownership company will likely claim to have poured millions of dollars into renovations. And this may be perfectly true. If the renovations were done in 1997. And 75% of that money was stolen. The location is terrible, access to the parking lot from Peachtree Industrial Blvd. is a pain, breakfast was barely tolerable, people running up and down hallways (on the ”Executive Floor” - ***?) Implosion is the only way to fix this hotel for Hilton. Or remove the Hilton brand and let Red Roof Inn, Choice Hotels, Super 8, or Best Western have the flag - I am sure they are all perfectly fine hotel brands, but this is way beneath a Hilton.

We had 50 relatives coming from 11 states to a reunion. Erin Ritchie, Director of Sales, was absolutely wonderful and Pharren at the front desk couldn't have been more accommodating. We had a private room to greet everyone. The breakfast was enormous and the ladies in charge were polite. Great place, great trip!