Airport / Terminal 1, Hugo-Eckener-Ring 15, Frankfurt, Hessen, Germany
"Maybe I was a bit too harsh the last time I stayed or perhaps the Marriott made improvements to their services based on other people's comments, I just don't know. However, this stay was so much better in every regard. My wife and I stayed one night before she flew to the UK for business. Having just joined me in Germany recently after getting stuck in the states for a year because of COVID-19 and other health matters, I hated to see her leave already, but I wanted her to go out in style. First, when we arrived they was no long line and the check-in desks were both open. This was not the case during my previous stay. We were also pleased to find that the Skyloft restaurant was open for dining in. Despite the "lockdown" this was a wonderful dining experience. The place was rather empty and the tables were set far apart. This was actually my wife's first chance to dine out at a German restaurant even though it is not your traditional German restaurant. The staff made us feel like we were home, offering top notch service. The waiter recommended and outstanding wine and the dinners we ordered were amazingly delicious. The room was very nice and the bed was perfect for an excellent night's sleep. Had there been coffee available in the room, I would have given this a five rating. COVID-19 aside, I have been to other hotels during the pandemic where coffee is readily available and free. I had to buy four cups for 18,00 Euro, which is quite expensive. Maybe next time..."
"Last night was memorable. We went to the hotel lounge by the main entrance. The place is very quiet and welcoming. I came together with my friends to celebrate Christmas, and it felt like we are home. The staff were amazing and indeed 5 star hospitality service. Food is amazing and staff always smiling and checks on you. Special thanks to Josie, Matthias, Avto, and Oto. They are the best hotel staff ever. "
"Unfortunately due to Covid, most of their amenities were not open, like the executive lounge and certain service restrictions are in force (no minibar, limited room service hours etc.). However this former Sheraton hotel has been renovated and the rooms have a nice fresh look (not luxurious but pleasant design) with modern amenities (TV, fast Wifi) and comfortable beds. The suites also include a queen size sofa bed, which makes it perfect for families with kids. What counts most is the convenience to the airport (not even a one minute walk from the exit). For me the best place to stay at the airport for either an overnight stay or even a day room."