Top 10 Monte Serrat Hotels

Quick check-in, hot pool, caught breakfast and a restaurant for a good dinner.

This hotel is very good, with excellent location, and plenty of choices in the surrounding area, such as restaurants, bakers, lanchones, pizzaries, pharmacy, market, shopping and obvious beach a few meters away. This time, my note will be reduced if compared to other times I hosted, because I found myself in the bedroom during my entire stay. The breakfast is still good, but it was a good time, and the receptionists and staff are excellent.

The hotel is good but well disorganized, staff do what they can but needs a lot of maintenance. Although all rooms are of the same size, they all vary as the decor and items available, excellent breakfast, small swimming pool and amazing views. The worst negative point for my family was the disorganization of the booking management, we paid the value of stays months before hosting, because it was in the period of the reveillon, at the arrival the reception did not inform that the booking had not been paid, My sister had a copy of the evidence and let us go up. In the checkout the same distressing situation happened, the receptionist did not find the booking payment and said the hotel was not available on the platform we used to book. It was all right at the end, but no one likes to pass through this kind of constraint.

Very good, amazing experience, we love every second. The hotel is almost in front of the beach and shopping is below. Very friendly staff. There is no problem with check-in and check-out. Very delicious breakfast, afternoon tea and delicious free broth festival, I recommend to everyone.

We are here as I write. We are enjoying our stay so much that I even asked VITOR PEREIRA, manager, how else (besides Trip Advisor) I could acknowledge the great service, their attention and kindness, and their prompt reply to every request we made. The entire staff is friendly and helpful. Particularly, Vitor and Matheus (from the reception) have been exceptionally kind. We were going to stay one night and decided to make it three. The room is large, clean, and comfortable. The towels are super new. The pool is amazing. And the location is perfect.

It was perfect. Attendance note 1000, breakfast very capricious and rich in varieties of fruits, breads, milk, coffees, cold cuts ... etc .. perfect cleaning, perfect accommodation, air conditioning in perfect condition, bathroom also perfect. I just miss the pool, because it was closed, but I could use the pool in the building next door, which did not have the same conditions as the Hotel, but all attentive tbm..super mega recommend !! Gratitude for the indication on the website.

We have stayed at Comfort Santos for about 1 month, from April to May, waiting to board our vessel, so we’d like to thank for all the good services which were duly provided during our staying at the hotel. They have excellent procedures regarding the protection against Covid-19, thus we felt very safe and comfortable during our time over there. The staff is outstanding, very polite and helpful in any means I could possibly say, however, we’d like to highlight our newest Brazilian Friend - Mr Winner - for all the care, patience, awesome spoken english and kindness he had with us. Thank you very much. See you all next time.

Very well located on Gonzaga beach, with many restaurant and entertainment options nearby. Also provides easy access to the main roads leading to other beaches such as those off the North Coast (~1.5h away). Only downside is the parking, which is a separate company from the hotel. It is a valet parking, so it can be quite time consuming during peak hours such as ~9AM, when the guests at both Ibis and Mercure are leaving to the beach. Waiting time to pay for the parking and receiving your car can easily reach 30min.