"First impressions are a big thing and this hotel wernt great at them. Upon on arrival we checked in money taken for taxes but wasn't told of any facilities on site such as where the pool was etc and the lady serving us seemed like she rather be somewhere else. So we had to find everything in our own as nothing was sign posted and the restaurant bar and pool were each on a different floor. However the rooms are clean and well looked after, cleaning staff friendly and efficient and the hotel is located a stones throw away from everything. Beds arnt very comfy but that's my personal preference. We stayed half board and breakfasts were really good, every you can expect for a buffet breakfast selection of cold and hot foods. However the evening dinner was very repetitive serving almost the same food every night which meant we ate out around 3 or 4 times during our stay for a change of food. It seemed to us as a couple if you were Spanish you received alot better welcome and service from the staff here. There wasn't alot of English people staying here from what we saw. On the Thursday I ate alone as my partner was feeling ill and u was complety ignored by the dinner staff not even being seen to for a drink. It was like I was invisible, there was another lady close by also eating alone who received the same treatment. Like I said a mixed review. The customer service skills at this hotel could do with some work."
"I stayed at this hotel for one week ( 6 nights ). The staff it was so discret, but well prepared for our problems. I had a vacantion with 2 meals/ day, but OMG, it was a lot of food, great food. I eat a lot and I came back with 2kg over my size :)) The room was very clean, I loved the bathroom and the balcony and the hotel position it's almost beside the sea. Unfortunately, I had a problems at SPA. I understand that for to enter at SPA I must to make an appointment and I did, but.. when I was to SPA ( over my appointment ) all the sunbeds was occupied"
"Very well placed hotel , clean and quiet , very good kitchen with a large variety of meals, kind and helpful staff , especially Laura - the receptionist with knowledge of at least four languages and Marina - the waitress with a very frequent smile on her face and at the same time very efficient employee , also very good restaurant manager keeping an eye on everything. Thank You Janusz and Dorota"