Top 10 Mount Seymour Hotels
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Hotel Location
3111 Grant McConachie Way, Richmond, Canada |
4.41KM from city center
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Book "Fairmont Gold at Fairmont Vancouver Airport" Now
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Hotel Location
1128 West Georgia Street, Vancouver, Canada |
2.82KM from city center
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Reviews From Real Travelers
We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt. I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me. I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies. Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it.
- Guest User
Regardless of service or location, the top three hotels in the urban area, if arranged for a room with a large balcony, it would be even more perfect.
- vx
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Book "Shangri-La Vancouver" Now
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Hotel Location
1177 Melville St, Vancouver, Canada |
3.0KM from city center
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Reviews From Real Travelers
The location of the hotel is very core, next to the trump building. The hotel service is very good, with luggage, the front desk is very warm, and also introduced us to Vancouver's play places and food. After communicating with the front desk, I also changed the room with a bathtub. The overall evaluation was very good. The room was very clean. The only thing that is not very good is that the hotel can only be valet parking, 45 knives after tax, others are good.
- 萌太祁
Hotel location is good, one step away from shopping and restaurants in the city center, less than half an hour to the airport. The room is new and the bathroom is very large. The service attitude is first-class, from the front desk to the cleaning to the concierge are very polite, will stay here next time.
- JIE
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Book "Loden Vancouver" Now
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Hotel Location
31 W Pender St, Vancouver, Canada |
2.27KM from city center
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Reviews From Real Travelers
The location is very good, the transportation is convenient, and the meal is convenient. If you have a day or two day tour with the group, walk 2 to 3 minutes from the meeting place. The hotel room is slightly smaller, but the setting is good, especially with a small balcony! Warm service, people are very NICE
- 莫
A quiet, beautiful and spaceous room with high standard and a really comfortable bed. We enjoyed the breakfast and the possibility to get coffee/tea at any time. The hotel has a good location and the staff is extremly helpful and pleasant. We would absolutely stay here again!
- Guest User
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Book "Skwachays Lodge" Now
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Hotel Location
39 Smithe Street, Vancouver, Canada |
1.55KM from city center
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Reviews From Real Travelers
The staff were very patient and helpful. The manager let us to check in early in the morning when our flight arrived, which was appreciated.
The location is excellent and the room was spacious and cozy. It had a nice lake view. The included in-room breakfast had a variety of tasty options.
The Lobby floor restaurant ‘Honey Salt’ had high quality food at reasonable prices. We enjoyed dining there.
Overall, this was a great hotel. The staff went above and beyond to assist us. The rooms and location were very comfortable. Both the in-room breakfast and restaurant options were excellent values. I would highly recommend staying here.
- Guest User
The best hotel in Vancouver
👍🏻👍🏻👍🏻very clean and new and good location
- Anonymous User
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Book "JW Marriott Parq Vancouver" Now
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Hotel Location
10688 No 6 Rd, Richmond, Canada |
5.82KM from city center
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Reviews From Real Travelers
All Holiday Inns I've stayed in have been excellent, but this one is above the rest. The rooms and amenities were standard and the breakfast was like every other Holiday Inn Express. BUT, what set this one above the rest was the staff. My wife and I were unfamiliar with the area. The desk staff of Julian and Yashman did an incredible job of telling us about local places to eat and visit. They gave us precise instructions on the bus and train systems and how to visit the Vancouver locations we wanted to see. They went well beyond their normal duties to make our visit a success. Julian's and Yashman's attention to detail and outstanding customer service were exemplary.
- Guest User
This is one of the best hotels I have ever seen across Canada. Excellent breakfast and service by Juvy, Belen and all the kitchen staffs (too many to mention). The room cleaners were equally as good. Bed and linens smell fresh and clean.
- Guest User
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Book "Holiday Inn Express & Suites Riverport Richmond" Now
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Hotel Location
655 Burrard Street, Vancouver, Greater Vancouver, Canada |
2.72KM from city center
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Reviews From Real Travelers
The Hyatt was amazing with great service from the moment we walked in the door. We were able to leave our luggage while we waited for our room so we could explore the city. They were wonderful and cleaning our dirty towels and changing beds each day, the outdoor pool and hot tub were a welcome site after long days of walking.
The only downside was the lack of restaurant access. 1 restaurant is barely open and the other is so high priced and doesn't deliver to your room. Thankfully Skip the Dishes was an option. Starbucks right in the lobby, can't go wrong with that!!
- Guest User
The sound insulation effect of the room arranged this time is not very good. You can hear loud talking and laughing next door. Go to the front desk to ask for a room change. The staff mentioned that if there is any disturbance after 10 pm, you can call the service center. They will send security personnel to inform the other party. The other party ignored it and continued to disturb the people before changing the room.
- hzlln
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Book "Hyatt Regency Vancouver" Now
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Hotel Location
845 Hornby St, Vancouver, Canada |
2.42KM from city center
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Reviews From Real Travelers
This time at Ctrip.com, this hotel first encountered the problem of Ctrip's promotion of Chinese services and found that there was no Chinese service at all. After communicating with Ctrip, it helped to provide a temporary solution. I did not expect that there was another unpleasant episode during the check-out at the hotel. After the check-in, the front desk did not take the initiative to give me an accommodation bill. To be honest, I did n’t remember to ask, or another guest found that his bill was wrong. It was there that I remembered that I should also take a look at my bill. As a result, there was an error in printing, and I charged 44.47 more for parking. I felt wrong even though my English was not good. They immediately took back the bill and tore it off. They recalculated and printed it out, and then came back. They only returned me 35 yuan and asked why it was not returned in full. Then the front desk tore the bill back again. Then recalculate and print it out correctly. I was very unhappy with their inattentive service. The end result was that they wrote this small note to me, and apologized and explained it. To be honest, I apologize for their apology. I really regret it. I booked this hotel on Ctrip. Ctrip introduced that there is Chinese service. In fact, they did not provide any Chinese service at all. The latter mistake led me to this so-called five-star Wedgewood leisure hotel with ancient European tradition
Wedgewood Hotel feels very bad, this is the only regret in my Canadian trip [naughty]
- ZHENG
Overall great experience. Hotel staff is friendly and helpful. Rooms have history and the lobby has a high class ambiance. The valet guys went above and beyond several times. The rooms, while cozy and comfortable, are a bit dated. Not to say things feel old and decrepit, rather you can tell the room hasn’t been updated in some time. Breakfast room service was excellent. Location is central and easy to get to from local hotspots. In-room toiletries were high quality. Bed very comfortable. We enjoyed our stay.
- Ravandi
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Book "Wedgewood Hotel & Spa - Relais & Chateaux" Now
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Hotel Location
1161 W Georgia St, Vancouver, Canada |
2.96KM from city center
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Reviews From Real Travelers
Paradox Hotel is one of the best hotels we have stayed at in a long time. We typically stay at Four Seasons, Fairmont’s, and other hotels similar to these types of hotels. Paradox had first class service starting at the valet (Marty), along with all individuals at the front counter. To top off our stay, we had Andrew from concierges that took great care of us, as he went above and beyond for my wife’s 40th birthday celebration. -I will be writing a person letter to Andrew, for all the amazing things he did to make our stay so memorable. It’s hard to put into words the results of our trip, as all of it was amazing, from the lounge (Megan/Morgan/Vanessa were all fantastic and were extremely friendly. To the Mansion nightclub, where everyone was fantastic and provided amazing service, as we decided to get table service for the birthday celebration. If anyone is contemplating staying at the Paradox, do not think twice about booking, you will not regret it. Also, amazing walking distance to so many amazing shops and restaurants. All-in-all, we will be back to see all the amazing people we met and we look forward to our next trip to the Paradox Hotel.
- Guest User
A really wonderful stay in a great room, fabulously luxurious and all the staff were amazing. The room was tastefully furnished, very comfortable and had lots of added extras in terms of drinks, snacks and treats that were made available. Really felt very special. The in room dining was very good and very reasonably priced. Highly recommend
- Guest User
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Book "Paradox Hotel Vancouver" Now
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Hotel Location
15808 104 Ave, Guildford, Canada |
2.24KM from city center
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Reviews From Real Travelers
We were fortunate to find this property after the original hotel we booked gave away our handicap room. The staff was accommodating, understanding and extremely helpful. The rooms were clean, and the complimentary breakfast was perfect. I would recommend this property for anyone looking for a safe, clean place to stay. The staff ALL deserve kudos from the front desk, to the maids and the lovely ladies making breakfast. Top notch property.
- Guest User
Pretty good hotel, facilities are very good, breakfast is good, better is the reception staff, especially good.
- baijie8063
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Book "Holiday Inn Express & Suites Surrey" Now
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