101 East Hiawatha Drive, Lake Delton, Wisconsin, United States
4.2km from Wisconsin Dells Amtrak Station
"To begin, my parents called way ahead to ask if anything was going on the weekend we were considering staying. "Nothing," they were told. WRONG. The weekend was a major classic car show with thousands of extra people in town. Then, from the moment I got there, it was clear the hotel does NOT enforce it's supposed "masks required" policy. When I was checking in, there were multiple people standing nearby in the lobby with no masks. When I pointed that out, I was told, "We're doing the best we can." That apparently means "doing nothing," as throughout the weekend we saw many people in the lobby, the bar area, the restaurant, etc. without masks and not a single thing said. I literally watched two sets of people check in without any of them wearing a mask. The person checking them in said not one word to them. That time I asked what their definition of "doing their best" actually meant in a substantive way, and they just turned around and walked away into the back. They can make all the excuses they want, but here are some facts: 1) It's a private property and they can enforce their own public safety policies, 2) They apparently do not understand what the word "Required" means, as they clearly equate it to "Optional Request that We Will Not Enforce." I could give multiple additional examples of the utter lack of enforcement at this hotel, but let me just summarize with this: IF YOU CARE ABOUT MASK ENFORCEMENT DURING COVID-19, DO NOT STAY AT THIS PLACE."
"Cleanliness from entering the hotel lobby to opening the door to the room. Friendly staff. Easy and prompt check in/out. Quiet halls, great breakfast,complimentary coffee or tea offerings were much needed and appreciated. Cozy lobby area."
"We had a great time using the pool and hot tub! I would recommend this location to anyone looking for a great place to stay with your friends or family. Love the outdoor hot tubs in the winter its a great way to get fresh air!"